ElectriQ E10 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E10 actually means

The machine has opened its water valves but not enough water has arrived, so it has given up filling and stopped.

During the fill stage the control board watches the water level. If it sees no change in level after several minutes (3 or 7 minutes depending on the model) with the valves held open, it shuts the valves off and shows this code rather than run the drum dry. So the machine is telling you water isn't getting in fast enough — or it is getting in but the level sensor isn't registering it.

What E10 looks like on a ElectriQ washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ washing machine, E10 usually shows up as one or more of these:

Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle
Overfilling, or won't stop filling
Stops with water still inside
Fills and drains over and over
No function at all

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Tap at the back turned off or only part-open
Fill hose kinked, trapped or crushed behind the machine
Blocked filter screen in the hose connection at the valve end
Low mains water pressure in the house
Faulty water inlet valve, or a blocked air pipe to the water level sensor so the board never sees the level rise

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the water tap feeding the machine is fully open
Pull the machine out gently and check the fill hose isn't kinked or squashed against the wall
Turn on another cold tap in the house to see whether pressure generally is poor
Switch off at the wall for a minute, then power up and restart a short cycle to clear the code

Which ElectriQ models show E10

E10 means the same thing on all 4 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EIQWM12KG · EIQWMTL6 · EIQWMTL75C · EIQWMTL8A

Common questions about ElectriQ E10

What does E10 mean on a ElectriQ washing machine?

The machine has opened its water valves but not enough water has arrived, so it has given up filling and stopped. During the fill stage the control board watches the water level. If it sees no change in level after several minutes (3 or 7 minutes depending on the model) with the valves held open, it shuts the valves off and shows this code rather than run the drum dry. So the machine is telling you water isn't getting in fast enough — or it is getting in but the level sensor isn't registering it.

Can I fix ElectriQ E10 myself?

There are 4 checks you can safely do yourself first.

Check the water tap feeding the machine is fully open.
Pull the machine out gently and check the fill hose isn't kinked or squashed against the wall.
Turn on another cold tap in the house to see whether pressure generally is poor.
Switch off at the wall for a minute, then power up and restart a short cycle to clear the code.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair ElectriQ E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other ElectriQ washing machine codes

All ElectriQ fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

ElectriQ E10 error — washing machine