ElectriQ F24 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F24 actually means

The machine thinks there's too much water in the drum, so it has stopped filling and locked the cycle out.

ElectriQ machines watch the water level with a pressure sensor. If that sensor reports a level above the safe maximum \u2014 or reports it at a point in the cycle where it shouldn't \u2014 the machine calls an overflow and halts rather than risk water coming out of the door or detergent drawer. The advice for this one is short: turn it off and restart it. If it clears and never comes back, the reading was a one-off.

What F24 looks like on a ElectriQ washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ washing machine, F24 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A one-off false reading from the water level sensor
Drain hose pushed too far into a standpipe or sitting in waste water, so water siphons back in
Too much detergent creating heavy foam that fools the level sensor
A faulty pressure sensor or blocked pressure chamber hose
Water inlet valve leaking through and letting water in when it shouldn't

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch off at the wall for a minute, then power up and try a short cycle
Check the end of the drain hose isn't sitting down in standing water in the standpipe or sink trap \u2014 lift it clear
Make sure the drain hose isn't kinked or crushed behind the machine
If you've been using a lot of detergent, run a rinse and spin with none at all and see whether it completes
Clean the filter at the bottom front so the machine can empty freely

Which ElectriQ models show F24

F24 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EIQWMH12KG

Common questions about ElectriQ F24

What does F24 mean on a ElectriQ washing machine?

The machine thinks there's too much water in the drum, so it has stopped filling and locked the cycle out. ElectriQ machines watch the water level with a pressure sensor. If that sensor reports a level above the safe maximum \u2014 or reports it at a point in the cycle where it shouldn't \u2014 the machine calls an overflow and halts rather than risk water coming out of the door or detergent drawer. The advice for this one is short: turn it off and restart it. If it clears and never comes back, the reading was a one-off.

Can I fix ElectriQ F24 myself?

There are 5 checks you can safely do yourself first.

Switch off at the wall for a minute, then power up and try a short cycle.
Check the end of the drain hose isn't sitting down in standing water in the standpipe or sink trap \u2014 lift it clear.
Make sure the drain hose isn't kinked or crushed behind the machine.
If you've been using a lot of detergent, run a rinse and spin with none at all and see whether it completes.
Clean the filter at the bottom front so the machine can empty freely.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair ElectriQ F24?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F24?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other ElectriQ washing machine codes

All ElectriQ fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

ElectriQ F24 error — washing machine