ElectriQ F98 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F98 actually means

The machine's own control electronics have reported a fault they can't recover from, so the wash has been stopped.

ElectriQ group all the codes from F04 up to F98 together as a failure of the electronic module — the main control board that runs the programme, drives the motor and reads the sensors. When the board's self-checks fail, it halts the cycle rather than carry on blind. The manufacturer's instruction is to switch the machine off at the button, pull the plug out and get it looked at, which tells you this is not a code you clear by fiddling with the programme dial.

What F98 looks like on a ElectriQ washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ washing machine, F98 usually shows up as one or more of these:

Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
Leaking
Water on the floor
Puddle underneath
Shuts itself down and won't restart

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A fault on the main control board itself
A damaged or corroded connection between the board and a motor or sensor
Moisture or a small leak reaching the electronics
Damage following a power surge or supply problem
A failed component the board can no longer read, wrongly showing as a board fault

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the button, unplug it at the wall, leave it a minute and plug it back in — occasionally a one-off glitch clears and the machine finishes normally
If it comes back, or comes back on the next wash, unplug it again and leave it unplugged until it has been looked at
If you can smell burning or see any sign of water near the plug or the front of the machine, leave it off at the wall and don't switch it on again

Which ElectriQ models show F98

F98 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EIQWMH12KG

Common questions about ElectriQ F98

What does F98 mean on a ElectriQ washing machine?

The machine's own control electronics have reported a fault they can't recover from, so the wash has been stopped. ElectriQ group all the codes from F04 up to F98 together as a failure of the electronic module — the main control board that runs the programme, drives the motor and reads the sensors. When the board's self-checks fail, it halts the cycle rather than carry on blind. The manufacturer's instruction is to switch the machine off at the button, pull the plug out and get it looked at, which tells you this is not a code you clear by fiddling with the programme dial.

Can I fix ElectriQ F98 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the button, unplug it at the wall, leave it a minute and plug it back in — occasionally a one-off glitch clears and the machine finishes normally.
If it comes back, or comes back on the next wash, unplug it again and leave it unplugged until it has been looked at.
If you can smell burning or see any sign of water near the plug or the front of the machine, leave it off at the wall and don't switch it on again.

This one usually needs an engineer once you have tried them.

How much does it cost to repair ElectriQ F98?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F98?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other ElectriQ washing machine codes

All ElectriQ fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

ElectriQ F98 error — washing machine