What F24 actually means
The machine has sensed more water in the drum than it should have — an overflow — or so much foam that it reads as an overflow, so it has halted the cycle to avoid water escaping.
These Hisense models are washer-dryers, and F24 comes from the water level side of the machine rather than the drying side. The control board watches the level in the tub, and when it reads high it shuts the programme down and normally runs the pump to try to bring the level back. Hisense's own list gives F24 as "overflow or too much foam", which is the clue: a big head of suds fools the level sensing just as effectively as a genuine flood.
What F24 looks like on a Hisense tumble dryer
Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense tumble dryer, F24 usually shows up as one or more of these:
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
- Standing water in the bottom
- Not filling with water
- No water going in
- Takes for ever to fill
- Stops right at the start of the cycle
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Too much detergent, or a non-HE detergent, creating a mountain of foam
- A blocked or slow drain, so water backs up faster than it clears
- The water inlet valve letting water through when it shouldn't (a slow fill that never stops)
- A faulty or blocked pressure sensing hose giving the board a false high reading
- Drain hose pushed too far down the standpipe, siphoning water back in
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Pause the programme and restart it once — Hisense's own instruction, and if it was a one-off foam event it often clears.
- If water keeps coming in or the machine keeps reporting overflow, turn the water tap off and leave the machine off at the wall.
- Cut the detergent right back on the next wash, and check you're using one suitable for automatic machines. Reversing a very sudsy load with a rinse-only cycle helps clear it.
- Clean the pump filter behind the bottom flap — do this with the machine switched off, and have a shallow tray and towels ready as water will come out.
- Check the drain hose isn't kinked, crushed behind the machine, or pushed too far down the standpipe.
Which Hisense models show F24
F24 means the same thing on all 6 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
WDQY1014EVJM · WF1I1342BWM2 · WF1I8042BWP2BE/X · WF1I8042BWPNB/X · WF1I9042BWP2BE/X · WF5I8043BWF
Common questions about Hisense F24
What does F24 mean on a Hisense tumble dryer?
The machine has sensed more water in the drum than it should have — an overflow — or so much foam that it reads as an overflow, so it has halted the cycle to avoid water escaping. These Hisense models are washer-dryers, and F24 comes from the water level side of the machine rather than the drying side. The control board watches the level in the tub, and when it reads high it shuts the programme down and normally runs the pump to try to bring the level back. Hisense's own list gives F24 as "overflow or too much foam", which is the clue: a big head of suds fools the level sensing just as effectively as a genuine flood.
Can I fix Hisense F24 myself?
There are 5 checks you can safely do yourself first.
- Pause the programme and restart it once — Hisense's own instruction, and if it was a one-off foam event it often clears.
- If water keeps coming in or the machine keeps reporting overflow, turn the water tap off and leave the machine off at the wall.
- Cut the detergent right back on the next wash, and check you're using one suitable for automatic machines. Reversing a very sudsy load with a rinse-only cycle helps clear it.
- Clean the pump filter behind the bottom flap — do this with the machine switched off, and have a shallow tray and towels ready as water will come out.
- Check the drain hose isn't kinked, crushed behind the machine, or pushed too far down the standpipe.
This sometimes clears with those checks. If it comes back, it needs looking at properly.
How much does it cost to repair Hisense F24?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F24?
This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Hisense tumble dryer codes
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