Out-of-warranty Hisense repairs, done locally
If your Hisense appliance is still under the manufacturer's warranty, go to Hisense first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, not a call-out fee with more on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
Hisense error codes, explained
We hold Hisense's own service documentation, so these are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washing machine
- Hisense F01 — The machine isn't getting enough water in the time it expects, so it h…
- Hisense F02 — The machine has detected too much water inside the drum and stopped to…
- Hisense F03 — The machine can't get the water out, so it has stopped mid-cycle.
- Hisense F04 — The washing machine's control electronics have reported a fault and st…
- Hisense F05 — The washing machine's control board has flagged a fault it can't work …
- Hisense F06 — The machine's control electronics have flagged a fault and stopped the…
- Hisense F07 — The washing machine's control board has reported an internal fault and…
- Hisense F08 — The machine has detected the motor drawing too much current and has cu…
- Hisense F09 — The machine has stopped because the mains voltage reaching it is outsi…
- Hisense F10 — The control board has lost one of the three power feeds to the drum mo…
- Hisense F11 — The board that drives the drum motor has reported a hardware fault, so…
- Hisense F12 — The board that controls the motor has restarted itself mid-cycle, so t…
- Hisense F13 — The machine can't confirm the door is properly locked shut, so it won'…
- Hisense F14 — The machine can't release the door lock, so the door stays shut at the…
- Hisense F20 — The washing machine's display board has lost contact with its Wi-Fi mo…
- Hisense F21 — The control panel you press the buttons on has lost contact with the m…
- Hisense F22 — The washing machine's main control board has lost communication with t…
- Hisense F23 — The washing machine's control electronics have reported a fault and st…
- Hisense F24 — There's too much water, or too much foam, inside the machine, so it ha…
- Hisense F50 — One of the machine's sensors is giving a reading the control board won…
- Hisense F51 — One of the machine's internal sensors is giving a reading the control …
- Hisense F98 — The machine's own electronics have thrown a fault and stopped the wash…
Hisense appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
