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Hisense E01 error — washer dryer

The dryer has lost a reliable reading from its temperature sensor, so it has stopped the programme rather than carry on heating blind.

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Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E01 actually means

The dryer has lost a reliable reading from its temperature sensor, so it has stopped the programme rather than carry on heating blind.

The control board watches the air temperature inside the machine throughout the cycle. When the signal from that temperature sensor goes out of range or disappears altogether, the board can no longer tell how hot the drum is, so it abandons the programme and shows the fault. Hisense's own guidance for this one is short and clear: note the code, switch the machine off and get it looked at — it is not a setting or a loading problem.

What E01 looks like on a Hisense washer dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washer dryer, E01 usually shows up as one or more of these:

  • Machine door won't open
  • Door won't lock or click shut
  • Door lock light flashing
  • Door stuck shut with the load inside
  • Won't start even with the door closed
  • Not drying
  • Blowing cold air
  • Clothes still damp at the end

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

  • A failed temperature sensor (the most common finding)
  • A damaged or disconnected sensor lead inside the machine
  • Loose or corroded connections at the control board
  • A control board that is misreading an otherwise healthy sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Switch off at the wall for a minute, then power up and start a short programme — an occasional one-off reading will clear and not come back.
  2. Clean the door filter and, on condenser models, the lower filter or condenser access, then let the machine cool right down before retrying; heavily blocked airflow makes the machine run hotter than it should.

Which Hisense models show E01

E01 means the same thing on all 29 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

D901GE · DC3V81UB · DC3V81UW · DCGC803 · DCGE801 · DCGE802 · DCGE802B · DCGE803 · DCGP803 · DH3V800UB/BLX · DH3V800UW/BLX · DH3V903UB/FR · DH3V903UW/BLX · DH3V92UB · DH3V92UW · DH5V13UW · DHGA80 · DHGA8013L · DHGA901NL · DHGC903 · DHGE8013 · DHGE8033 · DHGE8043 · DHGE901 · DHGE901B · DHGE903 · DHGE904 · DHGP803 · DHGP903

Common questions about Hisense E01

What does E01 mean on a Hisense washer dryer?

The dryer has lost a reliable reading from its temperature sensor, so it has stopped the programme rather than carry on heating blind. The control board watches the air temperature inside the machine throughout the cycle. When the signal from that temperature sensor goes out of range or disappears altogether, the board can no longer tell how hot the drum is, so it abandons the programme and shows the fault. Hisense's own guidance for this one is short and clear: note the code, switch the machine off and get it looked at — it is not a setting or a loading problem.

Can I fix Hisense E01 myself?

There are 2 checks you can safely do yourself first.

  1. Switch off at the wall for a minute, then power up and start a short programme — an occasional one-off reading will clear and not come back.
  2. Clean the door filter and, on condenser models, the lower filter or condenser access, then let the machine cool right down before retrying; heavily blocked airflow makes the machine run hotter than it should.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hisense E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hisense washer dryer codes

What this looks like when it happens

Need it looked at properly?

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