Hisense F24 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F24 actually means

There's too much water, or too much foam, inside the machine, so it has stopped the cycle to avoid flooding.

The washer monitors the water level in the drum. F24 means the level has climbed past the safe overflow point, or the sensor has been fooled by a heavy build-up of foam. It halts the programme and normally tries to pump the excess away rather than carry on filling.

What F24 looks like on a Hisense washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washing machine, F24 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Too much detergent, or the wrong type, creating excessive foam
A blocked or restricted drain hose or pump filter so water isn't leaving
Water siphoning back in because the drain hose is pushed too far down the standpipe
A faulty pressure/water level sensor or its blocked hose
An inlet valve leaking water in when it should be shut

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then back on, and see if it clears
Run a rinse or drain/spin cycle with no detergent to clear foam out
Clean the pump filter at the bottom front (with the machine switched off at the wall and a tray for the water)
Check the drain hose isn't kinked, trapped or pushed more than about 10cm into the standpipe
Next wash, cut the detergent right back — use the dose for your load size and water hardness

Which Hisense models show F24

F24 means the same thing on all 24 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

W812PVM · W812PVS · W914PVM · WDQR1014EVAJM · WDQR1014EVAJMT · WF1I1142BWL · WFHV8012S · WFPV6012EM · WFPV7012EM · WFPV8012EM · WFPV8012EMS · WFPV9014EM · WFPV9014EMT · WFQA1014EVJMT · WFQA1214EVJMT · WFQA8014EVJM · WFQP6012EVM · WFQY1014EVJM · WFQY1014EVJMT · WFQY801418VJM · WFQY8014EVJM · WFQY9014EVJM · WFQY9014EVJMT · WFVB6010EM

Common questions about Hisense F24

What does F24 mean on a Hisense washing machine?

There's too much water, or too much foam, inside the machine, so it has stopped the cycle to avoid flooding. The washer monitors the water level in the drum. F24 means the level has climbed past the safe overflow point, or the sensor has been fooled by a heavy build-up of foam. It halts the programme and normally tries to pump the excess away rather than carry on filling.

Can I fix Hisense F24 myself?

There are 5 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then back on, and see if it clears.
Run a rinse or drain/spin cycle with no detergent to clear foam out.
Clean the pump filter at the bottom front (with the machine switched off at the wall and a tray for the water).
Check the drain hose isn't kinked, trapped or pushed more than about 10cm into the standpipe.
Next wash, cut the detergent right back — use the dose for your load size and water hardness.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Hisense F24?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F24?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hisense washing machine codes

All Hisense fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hisense F24 error — washing machine