What F01 actually means
The machine isn't getting enough water in the time it expects, so it has stopped the cycle.
F01 is a water inflow fault. The washer starts filling and monitors the water level; if it doesn't reach the level needed within the expected time, it halts the programme rather than running the drum dry. Nine times out of ten it's a supply problem rather than a fault inside the machine.
What usually causes it
- Water tap behind the machine turned off or only part open
- Kinked or trapped water inlet hose
- Blocked filter net where the hose screws onto the tap or machine
- Low mains water pressure, or the supply frozen in cold weather
- Faulty water inlet valve or pressure sensor inside the machine
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Check the tap feeding the machine is fully open and water is flowing elsewhere in the house
- Look along the fill hose for kinks or crushing where the machine has been pushed back
- In cold weather, let a frozen supply pipe thaw naturally before trying again
- Press Start/Pause to restart once you've sorted the supply
- Turn the machine off at the wall for a minute, then power up and run a short cycle
When to call someone
This sometimes clears with the checks above. If it comes back, it needs looking at properly. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Hisense washing machine codes
- Hisense F02 — The machine has detected too much water inside the drum and …
- Hisense F03 — The machine can't get the water out, so it has stopped mid-c…
- Hisense F04 — The washing machine's control electronics have reported a fa…
- Hisense F05 — The washing machine's control board has flagged a fault it c…
- Hisense F06 — The machine's control electronics have flagged a fault and s…
- Hisense F07 — The washing machine's control board has reported an internal…
- Hisense F08 — The machine has detected the motor drawing too much current …
- Hisense F09 — The machine has stopped because the mains voltage reaching i…