Hisense F04 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F04 actually means

The washing machine's control electronics have reported a fault and stopped the cycle.

F04 is an electronic module fault — the main control board has either failed a self-check or lost proper communication with one of the parts it controls. Hisense's own instruction is to switch the machine off for a few seconds and try again; if the code comes straight back, the board or its wiring needs looking at properly. It can occasionally be a one-off glitch caused by a power dip rather than a genuine failure.

What F04 looks like on a Hisense washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washing machine, F04 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
Leaking

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A momentary glitch or power dip upsetting the control board
A faulty main control board
A loose or damaged connection between the board and a component (motor, sensor, heater)
Damp or water having reached the electronics after a leak
A failing component making the board flag an error

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the programme dial to Off, or switch the machine off at the socket, for a minute, then restart and select a cycle again.
If the code clears, run a short cycle to see whether it stays away.
Check the machine isn't standing in water or damp underneath — if it is, leave it switched off at the wall.
Make sure it's plugged straight into the wall socket rather than through an extension lead or adaptor.

Which Hisense models show F04

F04 means the same thing on all 22 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

W812PVM · W812PVS · W914PVM · WF1I1142BWL · WFHV8012S · WFPV6012EM · WFPV7012EM · WFPV8012EM · WFPV8012EMS · WFPV9014EM · WFPV9014EMT · WFQA1014EVJMT · WFQA1214EVJMT · WFQA8014EVJM · WFQP6012EVM · WFQY1014EVJM · WFQY1014EVJMT · WFQY801418VJM · WFQY8014EVJM · WFQY9014EVJM · WFQY9014EVJMT · WFVB6010EM

Common questions about Hisense F04

What does F04 mean on a Hisense washing machine?

The washing machine's control electronics have reported a fault and stopped the cycle. F04 is an electronic module fault — the main control board has either failed a self-check or lost proper communication with one of the parts it controls. Hisense's own instruction is to switch the machine off for a few seconds and try again; if the code comes straight back, the board or its wiring needs looking at properly. It can occasionally be a one-off glitch caused by a power dip rather than a genuine failure.

Can I fix Hisense F04 myself?

There are 4 checks you can safely do yourself first.

Turn the programme dial to Off, or switch the machine off at the socket, for a minute, then restart and select a cycle again.
If the code clears, run a short cycle to see whether it stays away.
Check the machine isn't standing in water or damp underneath — if it is, leave it switched off at the wall.
Make sure it's plugged straight into the wall socket rather than through an extension lead or adaptor.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hisense F04?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F04?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hisense washing machine codes

All Hisense fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hisense F04 error — washing machine