Hisense F10 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F10 actually means

The control board has lost one of the three power feeds to the drum motor, so it shuts the wash down rather than try to spin.

Hisense machines use a brushless motor driven by an inverter board, and that board constantly watches all three motor phases. If one phase reads as missing or unbalanced while the drum is being driven, the machine flags F10, cuts the motor relay and stops mid-programme — usually with water still in the drum. It will try again on the next cycle, but after a run of repeated failures it locks the motor out completely.

What F10 looks like on a Hisense washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washing machine, F10 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A loose or partly unplugged motor connector at the motor or control board
A damaged or chafed wire in the motor harness, often where it flexes near the tub
A failed winding in the drum motor itself
A fault in the inverter section of the main control board
Water or detergent ingress onto the motor connections after a leak

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch off at the wall for a minute, then power up and try a short programme — a one-off glitch can clear.
If there is water left in the drum, run a drain or spin-only programme; if the drum will not turn at all, stop there.
Take note of whether it fails as soon as the drum tries to move, or only at high spin speed — that detail saves the engineer time.

Which Hisense models show F10

F10 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

WF1I1142BWL

Common questions about Hisense F10

What does F10 mean on a Hisense washing machine?

The control board has lost one of the three power feeds to the drum motor, so it shuts the wash down rather than try to spin. Hisense machines use a brushless motor driven by an inverter board, and that board constantly watches all three motor phases. If one phase reads as missing or unbalanced while the drum is being driven, the machine flags F10, cuts the motor relay and stops mid-programme — usually with water still in the drum. It will try again on the next cycle, but after a run of repeated failures it locks the motor out completely.

Can I fix Hisense F10 myself?

There are 3 checks you can safely do yourself first.

Switch off at the wall for a minute, then power up and try a short programme — a one-off glitch can clear.
If there is water left in the drum, run a drain or spin-only programme; if the drum will not turn at all, stop there.
Take note of whether it fails as soon as the drum tries to move, or only at high spin speed — that detail saves the engineer time.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hisense F10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F10?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hisense washing machine codes

All Hisense fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hisense F10 error — washing machine