What F14 actually means
The machine can't release the door lock, so the door stays shut at the end of the cycle.
Hisense washing machines lock the door electrically while running and release it once the drum has stopped and the water is out. F14 means the machine has told the lock to release but hasn't had confirmation that it did, so it halts and holds the door closed rather than pretending it's safe to open.
What F14 looks like on a Hisense washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washing machine, F14 usually shows up as one or more of these:
- Machine door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Door still holding water or heat, so the lock hasn't released yet
- Door handle or catch slightly out of line, jamming the lock
- Worn or sticking door lock mechanism
- Faulty wiring or connection to the door lock
- Control board not reading the lock's signal
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Give it a few minutes — many machines keep the door locked for a short period after the cycle ends
- Turn the machine off at the wall, wait a minute, switch back on and try the door
- Press gently on the middle of the door while trying to open it, in case the catch is under tension
- If there's water in the drum, run a drain or spin cycle before trying again
- Check nothing (clothing, a stray sock) is trapped in the door seal or catch
Which Hisense models show F14
F14 means the same thing on all 25 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
W812PVM · W812PVS · W914PVM · WDQR1014EVAJM · WDQR1014EVAJMT · WF1I1142BWL · WFHV8012S · WFPV6012EM · WFPV7012EM · WFPV8012EM · WFPV8012EMS · WFPV9014EM · WFPV9014EMT · WFQA1014EVJMT · WFQA1214EVJMT · WFQA8014EVJM · WFQP6012EVM · WFQY1014EVJM · WFQY1014EVJMT · WFQY801418VJM · WFQY8014EVJM · WFQY9014EVJM · WFQY9014EVJMT · WFVB6010EM · WFVC6010E
Common questions about Hisense F14
What does F14 mean on a Hisense washing machine?
The machine can't release the door lock, so the door stays shut at the end of the cycle. Hisense washing machines lock the door electrically while running and release it once the drum has stopped and the water is out. F14 means the machine has told the lock to release but hasn't had confirmation that it did, so it halts and holds the door closed rather than pretending it's safe to open.
Can I fix Hisense F14 myself?
There are 5 checks you can safely do yourself first.
- Give it a few minutes — many machines keep the door locked for a short period after the cycle ends.
- Turn the machine off at the wall, wait a minute, switch back on and try the door.
- Press gently on the middle of the door while trying to open it, in case the catch is under tension.
- If there's water in the drum, run a drain or spin cycle before trying again.
- Check nothing (clothing, a stray sock) is trapped in the door seal or catch.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Hisense F14?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F14?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Hisense washing machine codes
- Hisense F20 — The washing machine's display board has lost contact with it…
- Hisense F21 — The control panel you press the buttons on has lost contact …
- Hisense F22 — The washing machine's main control board has lost communicat…
- Hisense F23 — The washing machine's control electronics have reported a fa…
- Hisense F24 — There's too much water, or too much foam, inside the machine…
- Hisense F50 — One of the machine's sensors is giving a reading the control…
- Hisense F51 — One of the machine's internal sensors is giving a reading th…
- Hisense F98 — The machine's own electronics have thrown a fault and stoppe…
All Hisense fault codes and repairs →
What this looks like when it happens
- washing machine making a loud noise
- washing machine not heating the water
- washing machine door will not open
- washing machine will not turn on