What F98 actually means
The machine's own electronics have thrown a fault and stopped the wash.
Hisense group all codes between F04 and F98 together as an electronic module fault. It means the control board has spotted something it can't make sense of \u2014 either a fault on the board itself or a signal from a component that isn't reading as expected \u2014 so it halts the programme rather than carrying on.
What F98 looks like on a Hisense washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a Hisense washing machine, F98 usually shows up as one or more of these:
- Machine door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- A one-off glitch in the control board after a power interruption
- A failed component sending a bad signal back to the board (motor, heater, sensor)
- Damp or corrosion on the electronics
- A genuine failure of the main control board
- Wiring connection loose inside the machine
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the programme dial to Off for a few seconds, then switch the machine off at the wall for a minute and restart it \u2014 a single glitch will often clear
- Make sure the door is properly shut and the drawer is pushed fully home before restarting
- If the drum is full of water, clean the pump filter at the bottom front to let it drain before you call anyone
Which Hisense models show F98
F98 means the same thing on all 12 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
WDQR1014EVAJM · WDQR1014EVAJMT · WFQA1014EVJMT · WFQA1214EVJMT · WFQA8014EVJM · WFQP6012EVM · WFQY1014EVJM · WFQY1014EVJMT · WFQY801418VJM · WFQY8014EVJM · WFQY9014EVJM · WFQY9014EVJMT
Common questions about Hisense F98
What does F98 mean on a Hisense washing machine?
The machine's own electronics have thrown a fault and stopped the wash. Hisense group all codes between F04 and F98 together as an electronic module fault. It means the control board has spotted something it can't make sense of \u2014 either a fault on the board itself or a signal from a component that isn't reading as expected \u2014 so it halts the programme rather than carrying on.
Can I fix Hisense F98 myself?
There are 3 checks you can safely do yourself first.
- Turn the programme dial to Off for a few seconds, then switch the machine off at the wall for a minute and restart it \u2014 a single glitch will often clear.
- Make sure the door is properly shut and the drawer is pushed fully home before restarting.
- If the drum is full of water, clean the pump filter at the bottom front to let it drain before you call anyone.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Hisense F98?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F98?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Hisense washing machine codes
- Hisense F01 — The machine isn't getting enough water in the time it expect…
- Hisense F02 — The machine has detected too much water inside the drum and …
- Hisense F03 — The machine can't get the water out, so it has stopped mid-c…
- Hisense F04 — The washing machine's control electronics have reported a fa…
- Hisense F05 — The washing machine's control board has flagged a fault it c…
- Hisense F06 — The machine's control electronics have flagged a fault and s…
- Hisense F07 — The washing machine's control board has reported an internal…
- Hisense F08 — The machine has detected the motor drawing too much current …
All Hisense fault codes and repairs →
What this looks like when it happens
- washing machine not spinning
- washing machine making a loud noise
- washing machine not heating the water
- washing machine will not turn on