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Hotpoint F16 error — washing machine

The machine can't tell that the drum has parked in the right place, so it stops rather than carry on.

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Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F16 actually means

The machine can't tell that the drum has parked in the right place, so it stops rather than carry on.

This code only appears on top-loading Hotpoint machines. The drum on these has a lid in its outer surface that must line up under the machine's opening, and a sensor tells the control board when the drum is parked and locked in that position. If that signal doesn't arrive, or the drum stops somewhere else, the machine halts " often with the drum door awkwardly out of reach.

What usually causes it

  • Drum position sensor failed or out of alignment
  • Wiring or connection between the sensor and the control board gone bad
  • Drum lock mechanism sticking so the drum never parks properly
  • Control board not reading the position signal correctly

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Turn the machine off at the wall for a minute, then power it back up " the parking routine may run again and free the drum
  2. Make sure the drum flap is fully latched shut before starting a cycle
  3. Check nothing loose in the drum (a stray sock or coin) is jamming the flap or the latch

When to call someone

This one usually needs an engineer once you have tried the checks above. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hotpoint washing machine codes

Need it looked at properly?

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