Servis E05 washing machine: what it means & what to check

What E05 actually means

The machine can't tell how hot the water is, so it has stopped rather than heat blindly.

E05 is a fault with the wash temperature sensor (the NTC) or its wiring. The control board either gets no sensible reading from the sensor, or it runs the heater and sees the water temperature barely move — either way it stops the programme. It can also point to a heating element that isn't warming the water at all.

What E05 looks like on a Servis washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Servis washing machine, E05 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not heating the water
Washing coming out cold
Cycle takes far longer than it should
No function at all

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty wash temperature sensor (NTC)
Loose or broken wiring to the sensor
Heating element failed, so water never warms
Control board fault reading the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a cold, short programme — if it runs cold but fails on hot washes, that fits a heating/sensor fault.
Clean the drain filter and check the drain hose isn't kinked, so you can rule out drainage problems confusing the picture.

Which Servis models show E05

E05 means the same thing on all 13 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

L510W · W714F4HDB · W714F4HDS · W714F4HDW · W812F4HDB · W812F4HDS · W812F4HDW · W814FGHDB · W814FGHDS · W814FGHDW · W814FLHDB · W814FLHDS · W814FLHDW

Common questions about Servis E05

What does E05 mean on a Servis washing machine?

The machine can't tell how hot the water is, so it has stopped rather than heat blindly. E05 is a fault with the wash temperature sensor (the NTC) or its wiring. The control board either gets no sensible reading from the sensor, or it runs the heater and sees the water temperature barely move — either way it stops the programme. It can also point to a heating element that isn't warming the water at all.

Can I fix Servis E05 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a cold, short programme — if it runs cold but fails on hot washes, that fits a heating/sensor fault.
Clean the drain filter and check the drain hose isn't kinked, so you can rule out drainage problems confusing the picture.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Servis E05?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E05?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Servis washing machine codes

All Servis fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Servis E05 error — washing machine