Servis E10 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E10 actually means

The machine can't get a sensible reading from the sensor that tells it how much water is in the drum, so it has stopped.

E10 is a pressure sensor (water level sensor) fault. The control board expects a signal in a set range telling it how full the drum is; if that signal is out of range, missing or the connection to the sensor has failed, the machine halts rather than risk filling or emptying blind. Without a reliable water level reading it can't safely run a wash.

What E10 looks like on a Servis washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Servis washing machine, E10 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Blocked or kinked pressure sensor hose inside the machine
Loose or damaged connection to the water level sensor
Faulty pressure sensor itself
Sludge or debris in the sump or pressure chamber
Control board fault

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then power it back up and see if the code clears
Clean out the pump filter at the bottom front and check the drain hose isn't kinked or pushed too far into the standpipe
Make sure the drum isn't sitting full of water — if it is, don't start another cycle

Which Servis models show E10

E10 means the same thing on all 13 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

L510W · W714F4HDB · W714F4HDS · W714F4HDW · W812F4HDB · W812F4HDS · W812F4HDW · W814FGHDB · W814FGHDS · W814FGHDW · W814FLHDB · W814FLHDS · W814FLHDW

Common questions about Servis E10

What does E10 mean on a Servis washing machine?

The machine can't get a sensible reading from the sensor that tells it how much water is in the drum, so it has stopped. E10 is a pressure sensor (water level sensor) fault. The control board expects a signal in a set range telling it how full the drum is; if that signal is out of range, missing or the connection to the sensor has failed, the machine halts rather than risk filling or emptying blind. Without a reliable water level reading it can't safely run a wash.

Can I fix Servis E10 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then power it back up and see if the code clears.
Clean out the pump filter at the bottom front and check the drain hose isn't kinked or pushed too far into the standpipe.
Make sure the drum isn't sitting full of water — if it is, don't start another cycle.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Servis E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Servis washing machine codes

All Servis fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Servis E10 error — washing machine