Out-of-warranty Servis repairs, done locally
If your Servis appliance is still under the manufacturer's warranty, go to Servis first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Servis
We keep Servis service documentation in-house, covering 137 Servis models across 613 documents. For Servis that includes manufacturer parts lists, exploded views and wiring diagrams, the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Servis error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washer dryer
- Servis E01 — The machine can't confirm the door is locked, so it won't let the cycl…
- Servis E02 — The machine hasn't taken in the water it expected, so it has stopped a…
- Servis E03 — The machine has tried to pump the water out and hasn't managed it, so …
- Servis E04 — The machine has found more water in the drum than the programme should…
- Servis E05 — The machine can't get a sensible reading from the temperature sensor i…
- Servis E06 — The control board has lost confidence in the drum motor ing back the s…
- Servis E07 — The control board has lost — or never received — the settings that tel…
- Servis E08 — The control board can't drive the drum motor properly — the switching …
- Servis E09 — The machine has measured the mains voltage reaching it as too low or t…
- Servis E10 — The machine can't get a reliable reading from the sensor that tells it…
- Servis E11 — The main control board has lost communication with the separate board …
- Servis E12 — The control board has lost communication with the 3D module — the elec…
- Servis E14 — The dryer side isn't producing any heat, so the machine has stopped th…
- Servis E15 — The machine has flagged a problem with its waterjet (the spray circuit…
- Servis E16 — The drying side of the machine has got too hot, so the control has shu…
- Servis E17 — The machine can no longer measure the water going into it — the flowme…
- Servis E18 — The temperature sensor that watches the drying air has given a reading…
Washing machine
- Servis E01 — The machine can't confirm the door is shut and locked, so it won't sta…
- Servis E02 — The machine isn't getting enough water in the time it expects, so it h…
- Servis E03 — The machine can't get the water out — the drain pump isn't doing its j…
- Servis E04 — There's more water in the machine than there should be, so it has star…
- Servis E05 — The machine can't tell how hot the water is, so it has stopped rather …
- Servis E06 — The machine has lost the signal that tells it how fast the drum motor …
- Servis E09 — The machine has spotted that the mains electricity reaching it is outs…
- Servis E10 — The machine can't get a sensible reading from the sensor that tells it…
Hob
- Servis E02 — The oven's automatic door lock hasn't done what it was told — it eithe…
- Servis E03 — The oven's temperature sensor is no longer giving a sensible reading, …
Dishwasher
- Servis F00 — The dishwasher has decided there is too much water inside it and has s…
- Servis F01 — The dishwasher has decided there is too much water inside it, or water…
- Servis F02 — The dishwasher has tried to pump the dirty water out and hasn't manage…
- Servis F03 — The dishwasher has worked out that water is still coming in when it sh…
- Servis F05 — The dishwasher isn't happy with the water coming into it illing water …
- Servis F06 — The dishwasher can no longer read the water temperature, so it has sto…
- Servis F07 — The dishwasher has measured the water inside as hotter than it should …
- Servis F08 — The dishwasher has decided the water isn't heating as it should, so it…
- Servis F09 — The valve that switches the water between the upper and lower spray ar…
Servis appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Servis is still under warranty — should I call you?
No. Go to Servis first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Servis repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Servis is showing an error code — what does it mean?
We have written up 36 Servis codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Servis?
Usually, yes. We hold the manufacturer's parts lists for 137 Servis models, so the part is ordered against your actual model number rather than something that looks close. Where a part is genuinely discontinued we will tell you that plainly rather than order it and hope.
Is it worth repairing a Servis appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
