What F02 actually means
The dishwasher has tried to pump the dirty water out and hasn't managed it, so it has stopped with water still sitting in the bottom.
During the drain part of the cycle the machine expects the water level to drop within a set time. On these Servis models F02 is raised when that doesn't happen, so the programme halts rather than carrying on and washing in dirty water or overflowing. You'll usually open the door to find a pool of water over the filter and the dishes still soiled.
What F02 looks like on a Servis dishwasher
Most people find this page having searched for what the machine is doing rather than the code itself. On a Servis dishwasher, F02 usually shows up as one or more of these:
- Dishwasher door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- Dishwasher not draining
- Water left in the tub at the end of the cycle
- Stops mid-cycle full of water
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- A blocked or badly clogged filter and sump area in the base of the machine
- The drain hose kinked, crushed behind the machine or trapped after it has been pushed back into place
- A blockage in the waste pipe, sink trap or the spigot on the waste (very common where a new sink or waste has been fitted and the blanking plug left in)
- Debris \u2014 glass, a fruit stone, a label \u2014 jammed in the drain pump impeller
- A failed drain pump or, less often, a level sensing fault on the control board
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Bail or sponge the standing water out of the base so you can see what you're doing.
- Lift out the filter assembly, rinse it under the tap and clear anything sitting in the recess underneath it.
- Look behind the machine and make sure the drain hose isn't kinked, squashed or looped in a way that traps water.
- If the sink is slow to empty too, the shared waste is the likely culprit \u2014 clear the sink trap.
- Turn the machine off at the wall for a minute, switch it back on and start a short programme to see whether it drains.
Which Servis models show F02
F02 means the same thing on all 3 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
DC6649W · DC6652W · SDI10
Common questions about Servis F02
What does F02 mean on a Servis dishwasher?
The dishwasher has tried to pump the dirty water out and hasn't managed it, so it has stopped with water still sitting in the bottom. During the drain part of the cycle the machine expects the water level to drop within a set time. On these Servis models F02 is raised when that doesn't happen, so the programme halts rather than carrying on and washing in dirty water or overflowing. You'll usually open the door to find a pool of water over the filter and the dishes still soiled.
Can I fix Servis F02 myself?
There are 5 checks you can safely do yourself first.
- Bail or sponge the standing water out of the base so you can see what you're doing.
- Lift out the filter assembly, rinse it under the tap and clear anything sitting in the recess underneath it.
- Look behind the machine and make sure the drain hose isn't kinked, squashed or looped in a way that traps water.
- If the sink is slow to empty too, the shared waste is the likely culprit \u2014 clear the sink trap.
- Turn the machine off at the wall for a minute, switch it back on and start a short programme to see whether it drains.
This sometimes clears with those checks. If it comes back, it needs looking at properly.
How much does it cost to repair Servis F02?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F02?
This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most dishwasher faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Servis dishwasher codes
- Servis F03 — The dishwasher has worked out that water is still coming in …
- Servis F05 — The dishwasher isn't happy with the water coming into it ill…
- Servis F06 — The dishwasher can no longer read the water temperature, so …
- Servis F07 — The dishwasher has measured the water inside as hotter than …
- Servis F08 — The dishwasher has decided the water isn't heating as it sho…
- Servis F09 — The valve that switches the water between the upper and lowe…
- Servis F00 — The dishwasher has decided there is too much water inside it…
- Servis F01 — The dishwasher has decided there is too much water inside it…
All Servis fault codes and repairs →