Servis E05 washer dryer: what it means & what to check

What E05 actually means

The machine can't get a sensible reading from the temperature sensor in the wash drum, so it won't heat the water.

E05 is the washer NTC (temperature sensor) fault on these Servis washer dryers. The control board reads the sensor's resistance before it switches the wash heater on; if the reading is outside the range it expects, or the sensor is unplugged or open-circuit, it flags E05 rather than heat blind. The same code comes up if the heater runs for its full period and the water temperature barely moves — so a dead heating element can show as E05 too, not only a faulty sensor.

What E05 looks like on a Servis washer dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Servis washer dryer, E05 usually shows up as one or more of these:

Not drying
Blowing cold air
Clothes still damp at the end
Takes hours to dry
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty washer temperature sensor (NTC) in the tub
Sensor plug pushed off or corroded at the connector
Wash heating element failed, so the water never warms
Damaged wiring between the sensor and the control board
Control board fault misreading the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then back on and restart a short cycle — an occasional one-off reading will clear.
Note whether the drum water is stone cold at the end of the cycle; that points at the heater rather than the sensor, and it's worth telling the engineer.

Which Servis models show E05

E05 means the same thing on all 5 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

LD752W · WD1496FGB · WD1496FGR · WD1496FGS · WD1496FGW

Common questions about Servis E05

What does E05 mean on a Servis washer dryer?

The machine can't get a sensible reading from the temperature sensor in the wash drum, so it won't heat the water. E05 is the washer NTC (temperature sensor) fault on these Servis washer dryers. The control board reads the sensor's resistance before it switches the wash heater on; if the reading is outside the range it expects, or the sensor is unplugged or open-circuit, it flags E05 rather than heat blind. The same code comes up if the heater runs for its full period and the water temperature barely moves — so a dead heating element can show as E05 too, not only a faulty sensor.

Can I fix Servis E05 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then back on and restart a short cycle — an occasional one-off reading will clear.
Note whether the drum water is stone cold at the end of the cycle; that points at the heater rather than the sensor, and it's worth telling the engineer.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Servis E05?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E05?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Servis washer dryer codes

All Servis fault codes and repairs →

What this looks like when it happens

washer dryer not drying

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Servis E05 error — washer dryer