Out-of-warranty Whirlpool repairs, done locally
If your Whirlpool appliance is still under the manufacturer's warranty, go to Whirlpool first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Whirlpool
We keep Whirlpool service documentation in-house, covering 13 Whirlpool models across 62 documents. For Whirlpool that includes the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Whirlpool error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washing machine
- Whirlpool C00 — C00 isn't a fault — it's the first step of the machine's built-in serv…
- Whirlpool C01 — C01 isn't a breakdown code — it's the second stage of Whirlpool's buil…
- Whirlpool C02 — C02 isn't a fault — it's one step of the engineer's test sequence, the…
- Whirlpool C03 — C03 isn't a breakdown code — it's one stage of the machine's built-in …
- Whirlpool C04 — C04 isn't a fault — it's one of the steps in Whirlpool's built-in serv…
- Whirlpool C05 — C05 isn't a breakdown code — it's the last step of the engineer's buil…
- Whirlpool E13 — The machine can't confirm the door is locked shut, so it won't start o…
- Whirlpool F00 — The control board can't switch the drain pump on properly, so the mach…
- Whirlpool F05 — The machine can no longer read the water temperature, so it has abando…
- Whirlpool F06 — The machine isn't getting any signal that the drum motor is turning, s…
- Whirlpool F07 — The washing machine has found a fault in the electronic control board …
- Whirlpool F08 — The machine has lost the electrical circuit to its water heater, so it…
- Whirlpool F09 — The machine thinks there is too much water inside, so it has stopped f…
- Whirlpool F11 — The two control boards inside the machine have stopped talking to each…
- Whirlpool F13 — The machine has flagged a fault in the dispenser circuit, but on these…
- Whirlpool F14 — The washing machine's main control board has lost or corrupted the set…
- Whirlpool F15 — The washing machine has lost confidence in the electronics that drive …
- Whirlpool F16 — The washing machine's main control board has reported an internal faul…
- Whirlpool F22 — The washing machine's control board has flagged a fault it can't recov…
Whirlpool appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Whirlpool is still under warranty — should I call you?
No. Go to Whirlpool first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Whirlpool repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Whirlpool is showing an error code — what does it mean?
We have written up 19 Whirlpool codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Whirlpool?
Usually, yes — we order against your model number rather than a part that looks similar. Where something is genuinely discontinued we will say so plainly rather than order it and hope. If parts turn out to be unobtainable you have paid for the diagnosis and nothing more.
Is it worth repairing a Whirlpool appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.