ElectriQ E62 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E62 actually means

The drum motor is spinning faster than the machine asked it to, so the control board shuts everything down as a safety measure.

The control board sets a target speed for the motor and reads back the actual speed from a small sensor on the motor. When the reading comes back around 300rpm above what was asked for, the machine flags E62 and stops rather than let the drum run away with itself. In ElectriQ's own service information the root cause is given as a failed SCR (the power switching device) on the main PCB, which lets through more power to the motor than it should.

What E62 looks like on a ElectriQ tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ tumble dryer, E62 usually shows up as one or more of these:

Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A damaged SCR on the main control board — the most common cause by far
A faulty motor speed sensor giving a false high reading
Loose or corroded connections at the motor speed sensor
A failing motor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch it back on and start a short cycle — if the fault was a one-off glitch it will clear
If it comes back, stop using the machine and book an engineer; there is nothing else here an owner can safely check

Which ElectriQ models show E62

E62 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EIQINTWM147AV2 · EIQINTWM149V2

Common questions about ElectriQ E62

What does E62 mean on a ElectriQ tumble dryer?

The drum motor is spinning faster than the machine asked it to, so the control board shuts everything down as a safety measure. The control board sets a target speed for the motor and reads back the actual speed from a small sensor on the motor. When the reading comes back around 300rpm above what was asked for, the machine flags E62 and stops rather than let the drum run away with itself. In ElectriQ's own service information the root cause is given as a failed SCR (the power switching device) on the main PCB, which lets through more power to the motor than it should.

Can I fix ElectriQ E62 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch it back on and start a short cycle — if the fault was a one-off glitch it will clear.
If it comes back, stop using the machine and book an engineer; there is nothing else here an owner can safely check.

This one usually needs an engineer once you have tried them.

How much does it cost to repair ElectriQ E62?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E62?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other ElectriQ tumble dryer codes

All ElectriQ fault codes and repairs →

What this looks like when it happens

tumble dryer drum not turning

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

ElectriQ E62 error — tumble dryer