Beko E13 fridge freezer: what it means & what to check

What E13 actually means

The fan that circulates cold air around the freezer isn't reporting back properly, so the appliance has flagged a freezer fan fault.

Beko's variable-speed freezer fans run on 12V and send a speed signal back to the control board. When that feedback stops or the motor stalls, the board logs E13. Without that fan moving air, the freezer stops cooling evenly \u2014 you'll often see frost building in one spot, a warmer freezer, and sometimes a rising temperature warning alongside the code.

What E13 looks like on a Beko fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko fridge freezer, E13 usually shows up as one or more of these:

Fridge freezer door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not turning
Won't spin
Hums or buzzes but nothing moves

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Freezer fan motor worn out or seized
Fan blade jammed by a build-up of ice around it
Loose or damaged wiring plug at the fan
Control board not reading the fan's speed signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the freezer door is closing fully and the seal isn't being held open by a drawer or packet \u2014 the fan is designed not to run with the door open
Turn the appliance off at the socket for a minute, then back on, and see whether the code returns
If there is heavy frost inside, defrost the freezer fully (food moved elsewhere) and leave it a few hours \u2014 ice around the fan blade is a common cause
Avoid opening the doors more than necessary and don't put warm food in until it's sorted

Which Beko models show E13

E13 means the same thing on all 44 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

6011463186 · 6011463819 · 6011463874 · 6011463986 · 6011473158 · 6016476179 · 7214441203 · 7225346384 · 7228946313 · 7228946384 · 7231141213 · 7248741218 · 7248846419 · 7264747683 · 7264748782 · 7265246382 · 7266946314 · 7270746314 · 7278346383 · 7284646398 · 7285546391 · 7285547682 · 7285548711 · 7285548712 · 7285548731 · 7285548793 · 7287548713 · 7287548731 · 7287548782 · 7287548785 · 7287548791 · 7287740519 · 7287740598 · 7287746333 · 7290341413 · 7290348732 · 7290348791 · 7290348794 · 7293046332 · 7293046333 · 7293046383 · 7293046393 · 7509620029 · 7515020004

Common questions about Beko E13

What does E13 mean on a Beko fridge freezer?

The fan that circulates cold air around the freezer isn't reporting back properly, so the appliance has flagged a freezer fan fault. Beko's variable-speed freezer fans run on 12V and send a speed signal back to the control board. When that feedback stops or the motor stalls, the board logs E13. Without that fan moving air, the freezer stops cooling evenly \u2014 you'll often see frost building in one spot, a warmer freezer, and sometimes a rising temperature warning alongside the code.

Can I fix Beko E13 myself?

There are 4 checks you can safely do yourself first.

Check the freezer door is closing fully and the seal isn't being held open by a drawer or packet \u2014 the fan is designed not to run with the door open.
Turn the appliance off at the socket for a minute, then back on, and see whether the code returns.
If there is heavy frost inside, defrost the freezer fully (food moved elsewhere) and leave it a few hours \u2014 ice around the fan blade is a common cause.
Avoid opening the doors more than necessary and don't put warm food in until it's sorted.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E13?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E13?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko fridge freezer codes

All Beko fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E13 error — fridge freezer