Flavel E10 fridge freezer: what it means & what to check

What E10 actually means

The temperature sensor for the convertible "Joker" multizone compartment — the drawer you can switch between fridge and freezer settings — has stopped giving the control board a sensible reading.

Each compartment has its own air sensor telling the control board how cold it actually is. On E10 the board has lost a believable signal from the multizone drawer's air sensor, so it can no longer control that zone properly and flags the fault, usually with the code flashing on the display. The freezer and fridge sections generally carry on running, but the multizone drawer may drift off its set temperature or stop cooling to the setting you chose.

What E10 looks like on a Flavel fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Flavel fridge freezer, E10 usually shows up as one or more of these:

Fridge freezer door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not heating the water
Washing coming out cold
Cycle takes far longer than it should

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

The multizone compartment's air sensor has failed
A loose or disconnected plug on the sensor wiring
Damaged sensor cable inside the cabinet
Fault on the control board reading the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the appliance off at the socket for a minute, then back on — if the code was a one-off glitch it will clear
Check nothing is packed against the vents inside the multizone drawer, and that the drawer and door close fully
Reselect the temperature or zone setting for that compartment and see whether the code returns straight away

Which Flavel models show E10

E10 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7248541919 · 7248741919

Common questions about Flavel E10

What does E10 mean on a Flavel fridge freezer?

The temperature sensor for the convertible "Joker" multizone compartment — the drawer you can switch between fridge and freezer settings — has stopped giving the control board a sensible reading. Each compartment has its own air sensor telling the control board how cold it actually is. On E10 the board has lost a believable signal from the multizone drawer's air sensor, so it can no longer control that zone properly and flags the fault, usually with the code flashing on the display. The freezer and fridge sections generally carry on running, but the multizone drawer may drift off its set temperature or stop cooling to the setting you chose.

Can I fix Flavel E10 myself?

There are 3 checks you can safely do yourself first.

Turn the appliance off at the socket for a minute, then back on — if the code was a one-off glitch it will clear.
Check nothing is packed against the vents inside the multizone drawer, and that the drawer and door close fully.
Reselect the temperature or zone setting for that compartment and see whether the code returns straight away.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Flavel E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Flavel fridge freezer codes

All Flavel fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Flavel E10 error — fridge freezer