Flavel E14 fridge freezer: what it means & what to check

What E14 actually means

The fan that circulates cold air through the convertible "MultiZone" compartment isn't reporting back that it's turning, so the control board has flagged it.

These fridge freezers use a fan to push chilled air into the multi-purpose zone — the drawer or compartment you can switch between fridge and freezer temperatures. That fan has a feedback wire that tells the board how fast it is spinning, and if the board stops receiving that signal it logs E14. The rest of the appliance normally keeps running, but the flexible zone will drift off temperature because nothing is moving cold air through it.

What E14 looks like on a Flavel fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Flavel fridge freezer, E14 usually shows up as one or more of these:

Fridge freezer door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Fridge freezer not draining
Water left in the machine at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Fan blades jammed by a build-up of frost or ice in the compartment
Food, packaging or a misplaced drawer blocking the air outlet
Worn or seized fan motor in the multizone section
Loose or damaged plug on the fan's feedback wiring
Control board no longer reading the fan's speed signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Take out the contents of the flexible compartment and check nothing is pressed against the air vents at the back
Look for heavy frost or ice inside that compartment — if it is iced up, empty it and let it defrost fully with the door open before restarting
Switch off at the wall for a minute, then power back up and see whether the code returns
Keep door openings short and don't put warm food straight in while the fault is present, as that makes the temperature drift worse

Which Flavel models show E14

E14 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7248541919 · 7248741919

Common questions about Flavel E14

What does E14 mean on a Flavel fridge freezer?

The fan that circulates cold air through the convertible "MultiZone" compartment isn't reporting back that it's turning, so the control board has flagged it. These fridge freezers use a fan to push chilled air into the multi-purpose zone — the drawer or compartment you can switch between fridge and freezer temperatures. That fan has a feedback wire that tells the board how fast it is spinning, and if the board stops receiving that signal it logs E14. The rest of the appliance normally keeps running, but the flexible zone will drift off temperature because nothing is moving cold air through it.

Can I fix Flavel E14 myself?

There are 4 checks you can safely do yourself first.

Take out the contents of the flexible compartment and check nothing is pressed against the air vents at the back.
Look for heavy frost or ice inside that compartment — if it is iced up, empty it and let it defrost fully with the door open before restarting.
Switch off at the wall for a minute, then power back up and see whether the code returns.
Keep door openings short and don't put warm food straight in while the fault is present, as that makes the temperature drift worse.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Flavel E14?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E14?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Flavel fridge freezer codes

All Flavel fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Flavel E14 error — fridge freezer