Out-of-warranty Flavel repairs, done locally
If your Flavel appliance is still under the manufacturer's warranty, go to Flavel first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Flavel
We keep Flavel service documentation in-house, covering 66 Flavel models across 1,780 documents. For Flavel that includes manufacturer parts lists, exploded views and wiring diagrams, the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Flavel error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Fridge freezer
- Flavel E00 — The freezer's air temperature sensor has stopped giving the control bo…
- Flavel E01 — The freezer's evaporator temperature sensor is no longer giving the co…
- Flavel E02 — The temperature sensor on the fridge side's cooling coil has stopped g…
- Flavel E03 — The fridge section's temperature sensor has stopped giving the control…
- Flavel E04 — The freezer's automatic defrost isn't working, so ice is building up o…
- Flavel E05 — The sensor that tells your fridge freezer how warm and humid the room …
- Flavel E08 — The temperature sensor inside the ice maker section has stopped giving…
- Flavel E09 — The automatic ice maker's motor isn't turning as the control board exp…
- Flavel E10 — The temperature sensor for the convertible "Joker" multizone compartme…
- Flavel E11 — The temperature sensor that watches the cooling coil behind the conver…
- Flavel E12 — The fridge freezer has run a defrost cycle on one of its cold compartm…
- Flavel E13 — The fan that circulates cold air around the freezer section isn't turn…
- Flavel E14 — The fan that circulates cold air through the convertible "MultiZone" c…
- Flavel E15 — The fan that cools the condenser coil at the back of the appliance isn…
- Flavel E16 — The fan that circulates cold air around the fridge (fresh food) side h…
- Flavel E17 — The control board has lost the feedback signal from the flap fan \u201…
- Flavel E18 — The fan that circulates cold air through the Biofresh (crisper/chilled…
- Flavel E19 — The temperature sensor that reads the air at the flap (the flap contro…
- Flavel E20 — The temperature sensor for the Biofresh (crisper/fresh-storage) drawer…
- Flavel E22 — The fridge freezer's network (Wi-Fi) card has failed a connection test…
- Flavel E23 — The fridge freezer's network connection has failed a self-check — it c…
- Flavel E24 — The fan that moves cold air around the fridge (fresh food) section isn…
- Flavel E25 — The control board has lost a sensible reading from the temperature sen…
- Flavel E26 — The fridge has spotted that one of its UVC lamps — the ultraviolet lam…
- Flavel E31 — The main control board has lost communication with the Cool On Demand …
- Flavel E42 — The temperature sensor for the soft-freeze compartment has stopped giv…
- Flavel E54 — The ice maker hasn't got cold enough to release ice, and after roughly…
Washing machine
- Flavel E03 — The machine isn't getting a believable temperature reading from its wa…
- Flavel H01 — The machine can't get a sensible reading from the temperature sensor t…
- Flavel H02 — The machine has decided the heating element isn't working, so the wate…
- Flavel H05 — Water is getting into the drum when it shouldn't be, and the machine h…
- Flavel H06 — The machine isn't getting the water it expects, so it has halted and f…
- Flavel H07 — The machine can no longer tell how much water is inside it, so it has …
Flavel appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Flavel is still under warranty — should I call you?
No. Go to Flavel first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Flavel repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Flavel is showing an error code — what does it mean?
We have written up 33 Flavel codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Flavel?
Usually, yes. We hold the manufacturer's parts lists for 66 Flavel models, so the part is ordered against your actual model number rather than something that looks close. Where a part is genuinely discontinued we will tell you that plainly rather than order it and hope.
Is it worth repairing a Flavel appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
