New World E06 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E06 actually means

The machine has lost track of how fast the drum motor is turning, so it has stopped the wash.

E06 is a motor fault. The control board relies on a small speed sensor (tachometer) on the motor to know the drum speed; if that signal is missing or shorted, or the motor's plug has come loose, the board can't control the drum safely and halts the programme. It usually shows as the drum not turning at all, or the wash stopping early.

What E06 looks like on a New World washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a New World washing machine, E06 usually shows up as one or more of these:

Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Loose or disconnected motor plug
Faulty motor speed sensor (tachometer)
Worn motor brushes or a failing motor
Damaged wiring between motor and control board
Fault on the main control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — this clears one-off glitches.
Check the drum turns freely by hand when the machine is off and there's nothing trapped inside.
Take out some of the load in case the drum is heavily overloaded, then restart.

Common questions about New World E06

What does E06 mean on a New World washing machine?

The machine has lost track of how fast the drum motor is turning, so it has stopped the wash. E06 is a motor fault. The control board relies on a small speed sensor (tachometer) on the motor to know the drum speed; if that signal is missing or shorted, or the motor's plug has come loose, the board can't control the drum safely and halts the programme. It usually shows as the drum not turning at all, or the wash stopping early.

Can I fix New World E06 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — this clears one-off glitches.
Check the drum turns freely by hand when the machine is off and there's nothing trapped inside.
Take out some of the load in case the drum is heavily overloaded, then restart.

This one usually needs an engineer once you have tried them.

How much does it cost to repair New World E06?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E06?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other New World washing machine codes

All New World fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

New World E06 error — washing machine