New World E10 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E10 actually means

The machine can't get a sensible reading from the sensor that tells it how much water is in the drum, so it has stopped rather than risk overfilling or running dry.

E10 is the electronic pressure sensor fault. That sensor reports the water level to the control board as a frequency signal; if the signal is out of range or missing altogether, the board flags E10 and abandons the cycle. Common culprits are the small pressure hose to the sensor, the sensor itself, or its wiring connection.

What E10 looks like on a New World washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a New World washing machine, E10 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Blocked, kinked or split pressure hose between the tub and the sensor
Loose or corroded plug on the sensor
Failed electronic pressure sensor
Suds or sludge blocking the sensor's air trap
Fault on the main control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short cycle
Clean the pump filter at the bottom front and make sure it's screwed back in fully
Check the drain hose isn't kinked or pushed too far into the standpipe
Run an empty hot wash with no detergent if you've been overdosing detergent and getting heavy foam

Common questions about New World E10

What does E10 mean on a New World washing machine?

The machine can't get a sensible reading from the sensor that tells it how much water is in the drum, so it has stopped rather than risk overfilling or running dry. E10 is the electronic pressure sensor fault. That sensor reports the water level to the control board as a frequency signal; if the signal is out of range or missing altogether, the board flags E10 and abandons the cycle. Common culprits are the small pressure hose to the sensor, the sensor itself, or its wiring connection.

Can I fix New World E10 myself?

There are 4 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short cycle.
Clean the pump filter at the bottom front and make sure it's screwed back in fully.
Check the drain hose isn't kinked or pushed too far into the standpipe.
Run an empty hot wash with no detergent if you've been overdosing detergent and getting heavy foam.

This one usually needs an engineer once you have tried them.

How much does it cost to repair New World E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other New World washing machine codes

All New World fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

New World E10 error — washing machine