What F13 actually means
The machine cannot confirm the door is locked, so it refuses to start the cycle.
Before a Teknix washer dryer will take on water it has to lock the porthole door and get a signal back from the door interlock confirming it is shut and latched. F13 means that confirmation never arrived, so the programme halts rather than running with a door it cannot prove is secure. The manual's own advice is to run the programme for around 20 seconds and then release the door, which effectively asks the lock to cycle again.
What F13 looks like on a Teknix washer dryer
Most people find this page having searched for what the machine is doing rather than the code itself. On a Teknix washer dryer, F13 usually shows up as one or more of these:
- Machine door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- No function at all
- Dead — nothing lights up
- Lights flashing and nothing happening
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Door not pushed firmly enough to engage the catch
- Washing trapped in the door seal holding the door slightly proud
- Worn or sticking door catch/striker so the latch no longer seats
- Faulty door interlock that no longer sends the 'locked' signal
- Wiring or control board fault at the interlock
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Open the door fully, check nothing is caught in the seal, and close it with a firm push until you hear it latch
- Take out a couple of items if the drum is packed tight against the door
- Turn the machine off at the wall for a minute, then power up and try a fresh programme
- Start a programme, let it run about 20 seconds, then release the door as the manual suggests, and restart
Which Teknix models show F13
F13 means the same thing on all 3 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
TKW10142HW · TKW12142HS · TKW12142HW
Common questions about Teknix F13
What does F13 mean on a Teknix washer dryer?
The machine cannot confirm the door is locked, so it refuses to start the cycle. Before a Teknix washer dryer will take on water it has to lock the porthole door and get a signal back from the door interlock confirming it is shut and latched. F13 means that confirmation never arrived, so the programme halts rather than running with a door it cannot prove is secure. The manual's own advice is to run the programme for around 20 seconds and then release the door, which effectively asks the lock to cycle again.
Can I fix Teknix F13 myself?
There are 4 checks you can safely do yourself first.
- Open the door fully, check nothing is caught in the seal, and close it with a firm push until you hear it latch.
- Take out a couple of items if the drum is packed tight against the door.
- Turn the machine off at the wall for a minute, then power up and try a fresh programme.
- Start a programme, let it run about 20 seconds, then release the door as the manual suggests, and restart.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Teknix F13?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F13?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Teknix washer dryer codes
- Teknix F14 — The machine has stopped because the door lock isn't behaving…
- Teknix F24 — The machine has sensed more water in the drum than it should…
- Teknix F98 — The washer dryer's control electronics have reported a fault…
- Teknix E02 — The machine can't confirm the door is locked, so it won't st…
- Teknix E04 — The machine has asked for water, waited about 12 minutes, an…
- Teknix E05 — The machine has decided there is too much water inside it an…
- Teknix E08 — The machine has decided there is too much water inside it an…
- Teknix F01 — The machine isn't getting enough water in, so it has stopped…
All Teknix fault codes and repairs →