What is actually happening
On a fridge freezer the freezer side normally does the cooling for both compartments, so a freezer that has stopped freezing while the fridge is still cold is unusual and points at airflow rather than the compressor. The most common cause of all is a thick layer of ice on the evaporator, which stops air moving over the coil no matter how well the compressor is working.
The Blomberg fault codes that point at this
A Blomberg freezer will usually tell you what it thinks is wrong before anyone opens it up. These are the codes we hold for this make that relate to not freezing:
- E00 — The sensor that measures the air temperature inside the freezer has stopped giving a sensible reading, so the fridge freezer can no longer control the freezer temperature properly.
- E01 — The control board has lost a sensible reading from one of the freezer's temperature sensors, so it has flagged a fault and dropped into a backup cooling routine.
- E02 — The fridge section's evaporator sensor — the probe that watches the temperature of the cooling coil behind the back wall — is no longer giving the control board a sensible reading.
- E03 — The sensor that measures the air temperature inside the fridge section has stopped giving the control board a sensible reading, so the fridge no longer knows how cold it actually is.
- E04 — The heater that melts frost off the freezer's cooling coil isn't doing its job, so the machine has flagged a defrost fault.
- E08 — The temperature sensor inside the automatic ice maker has stopped giving a sensible reading, so the control board has shut the ice-making side down.
- E09 — The automatic ice maker isn't turning as it should, so the fridge freezer has flagged a fault with it — the cooling itself is unaffected.
- E10 — The temperature sensor for the convertible "joker" compartment — the one that can be set to run as either a fridge or a freezer — has failed electrically, so the control board no longer knows how cold that compartment is.
If yours is showing one of those, that is a much shorter conversation than a general fault — tell us the code when you book and the engineer can often carry the part.
The usual causes on a Blomberg freezer
- A failed defrost heater or defrost timer, letting ice build up over the evaporator
- A failed evaporator fan, so cold air never circulates
- A door left ajar or a failed door seal, packing the compartment with frost
- A refrigerant leak
- A failed thermostat or sensor
What you can safely check yourself
- Empty it and defrost it fully for twenty-four hours with the door open, then run it again — if it works and then fails a few weeks later, that is the defrost system
- Check the door seal and that nothing is holding the door open
- Listen for the fan when the door switch is held in
Still not freezing?
Most of these need an engineer once the checks above are done. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our engineers work on Blomberg machines week in, week out, so they arrive knowing the machine rather than reading the back of it. Local engineers across Nottinghamshire, Derbyshire and Leicestershire.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my Blomberg freezer not freezing?
The freezer is running but the contents are soft or thawing. On a fridge freezer the freezer side normally does the cooling for both compartments, so a freezer that has stopped freezing while the fridge is still cold is unusual and points at airflow rather than the compressor. The most common cause of all is a thick layer of ice on the evaporator, which stops air moving over the coil no matter how well the compressor is working.
Can I fix a Blomberg freezer not freezing myself?
Empty it and defrost it fully for twenty-four hours with the door open, then run it again — if it works and then fails a few weeks later, that is the defrost system. Check the door seal and that nothing is holding the door open. Listen for the fan when the door switch is held in. Beyond those checks this one normally needs an engineer.
What Blomberg error codes mean not freezing?
Blomberg freezers report this through their own fault codes. The ones that point at not freezing are E00, E01, E02, E03, E04, E08. If your machine is showing one of those, that narrows it down considerably — each has its own guide on this site.
How much does a Blomberg freezer repair cost?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.