What is actually happening
Where the water shows itself matters more than how much there is. Water at the front under the door points at the door seal; water at the back points at hose connections; water appearing from underneath the middle during a spin is the one to take seriously, because it often means the outer drum seal has gone and the bearings are being washed.
The Hisense fault codes that point at this
A Hisense washing machine will usually tell you what it thinks is wrong before anyone opens it up. These are the codes we hold for this make that relate to leaking water:
- F02 — The machine has detected too much water inside the drum and stopped to avoid overflowing.
- F04 — The washing machine's control electronics have reported a fault and stopped the cycle.
- F06 — The machine's control electronics have flagged a fault and stopped the wash — it can also be triggered by too much foam or water where it shouldn't be.
- F10 — The control board has lost one of the three power feeds to the drum motor, so it shuts the wash down rather than try to spin.
- F23 — The washing machine's control electronics have reported a fault and stopped the cycle.
- F24 — There's too much water, or too much foam, inside the machine, so it has stopped the cycle to avoid flooding.
If yours is showing one of those, that is a much shorter conversation than a general fault — tell us the code when you book and the engineer can often carry the part.
The usual causes on a Hisense washing machine
- A split or perished door seal, or one with grit or a chewed section in the folds
- A loose or perished hose connection at the back, or the outlet hose working loose from the standpipe
- A blocked detergent drawer overflowing during fill
- A failed outer drum seal — this usually comes with a grinding noise on spin, and means bearings
- A cracked pump housing or filter seated on a damaged O-ring after cleaning
What you can safely check yourself
- Pull the machine out and look while it fills and again during the spin — note where the water first appears
- Wipe right around the inside of the door seal with a cloth and feel for grit, tears or a chewed patch
- Check the filter cap is seated square and fully tightened if it has recently been cleaned
Still leaking water?
If the checks above have not sorted it, it needs looking at properly. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our engineers work on Hisense machines week in, week out, so they arrive knowing the machine rather than reading the back of it. Local engineers across Nottinghamshire, Derbyshire and Leicestershire.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my Hisense washing machine leaking water?
Water is escaping the machine — the point it appears from usually tells you which part has failed. Where the water shows itself matters more than how much there is. Water at the front under the door points at the door seal; water at the back points at hose connections; water appearing from underneath the middle during a spin is the one to take seriously, because it often means the outer drum seal has gone and the bearings are being washed.
Can I fix a Hisense washing machine leaking water myself?
Pull the machine out and look while it fills and again during the spin — note where the water first appears. Wipe right around the inside of the door seal with a cloth and feel for grit, tears or a chewed patch. Check the filter cap is seated square and fully tightened if it has recently been cleaned. Those checks fix it more often than not.
What Hisense error codes mean leaking water?
Hisense washing machines report this through their own fault codes. The ones that point at leaking water are F02, F04, F06, F10, F23, F24. If your machine is showing one of those, that narrows it down considerably — each has its own guide on this site.
How much does a Hisense washing machine repair cost?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other Hisense washing machine faults
- washing machine not draining
- washing machine not spinning
- washing machine making a loud noise
- washing machine not heating the water
- washing machine door will not open
- washing machine will not turn on