Out-of-warranty Samsung repairs, done locally
If your Samsung appliance is still under the manufacturer's warranty, go to Samsung first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, not a call-out fee with more on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
Samsung error codes, explained
We hold Samsung's own service documentation, so these are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washing machine
- Samsung 1E — The machine can't tell how much water is in the drum, so it stops rath…
- Samsung 2E — The machine hasn't managed to empty its water within the time allowed,…
- Samsung 3E — The machine can't tell how fast the drum motor is turning, so it stops…
- Samsung 4E — The machine hasn't taken in enough water in the time it allows, so it'…
- Samsung 5C — Your Samsung washer can't get the water out of the drum, so it has sto…
- Samsung 5E — The machine has tried to pump the water out and, after about ten minut…
- Samsung 8E — The machine has drawn more electrical current than it should and shut …
- Samsung DE — The machine can't confirm the door is shut and locked, so it won't sta…
- Samsung E01 — The machine hasn't taken in enough water in the time it expects, so it…
- Samsung E04 — The machine can't balance the washing in the drum, so it won't spin.
- Samsung E07 — The machine can't get a believable reading of how much water is in the…
- Samsung H01 — The machine has stopped because the water is heating wrongly \u2014 th…
Samsung appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
