What E02 actually means
The machine can't heat the water — the heating element or its wiring has gone open circuit.
Beko's control board checks the heater circuit and E02 means no electrical path through the heater was found. In most cases the machine will carry on and wash in cold water, then finish the programme without ever heating. It's normally a failed heating element, though a loose or burnt connection at the board can give the same result.
What E02 looks like on a Beko washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko washing machine, E02 usually shows up as one or more of these:
- Machine door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- Not heating the water
- Washing coming out cold
- Cycle takes far longer than it should
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Heating element burnt out (the most common cause)
- Heater wiring connection loose or corroded
- Heater damaged by limescale build-up
- Fault on the control board's heater output
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the machine off at the wall for a minute, then power it back up and run a short hot wash to see if the code returns
- Check whether the door glass warms up during a 60°C wash — if it stays cold, the heater isn't working and it needs an engineer
Which Beko models show E02
E02 means the same thing on all 60 of these 138 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
7001440027 · 7100641900 · 7100642400 · 7100841100 · 7101141300 · 7102141200 · 7103241500 · 7103241700 · 7106341200 · 7106641300 · 7107341900 · 7107342000 · 7107441200 · 7107441600 · 7109141100 · 7110842100 · 7110843500 · 7110843600 · 7110941100 · 7110941300 · 7111541300 · 7111661100 · 7111741300 · 7111741400 · 7113842700 · 7113941200 · 7114641100 · 7115641200 · 7115641400 · 7115741100 · 7115841100 · 7116141100 · 7116441200 · 7116541100 · 7116541200 · 7116641100 · 7116741100 · 7117141100 · 7118241100 · 7124141300 · 7124141900 · 7124142100 · 7125341100 · 7125841800 · 7126041400 · 7126041500 · 7128641800 · 7128642100 · 7128642900 · 7128941700 · 7129441100 · 7130941100 · 7134181100 · 7134381200 · 7134381700 · 7134382000 · 7138541100 · 7139881300 · 7140141100 · 7140141500
Plus 78 further models this code appears on.
Common questions about Beko E02
What does E02 mean on a Beko washing machine?
The machine can't heat the water — the heating element or its wiring has gone open circuit. Beko's control board checks the heater circuit and E02 means no electrical path through the heater was found. In most cases the machine will carry on and wash in cold water, then finish the programme without ever heating. It's normally a failed heating element, though a loose or burnt connection at the board can give the same result.
Can I fix Beko E02 myself?
There are 2 checks you can safely do yourself first.
- Turn the machine off at the wall for a minute, then power it back up and run a short hot wash to see if the code returns.
- Check whether the door glass warms up during a 60°C wash — if it stays cold, the heater isn't working and it needs an engineer.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Beko E02?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E02?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Beko washing machine codes
- Beko E03 — The machine has spotted that its water heater is staying on …
- Beko E04 — The machine has spotted a fault in the electronics that swit…
- Beko E05 — The machine can't pump the water out — the drain pump isn't …
- Beko E06 — The control board has spotted a fault in the part that drive…
- Beko E07 — The machine can't get a sensible reading from the part that …
- Beko E08 — The machine isn't getting enough water in, so it has stopped…
- Beko E09 — The machine can't lock the door properly, so it won't start …
- Beko E10 — The machine has spotted a fault in the part of its control b…
All Beko fault codes and repairs →
What this looks like when it happens
- washing machine not heating the water
- washing machine will not turn on
- washing machine tripping the electrics
- washing machine beeping or bleeping