Beko E09 fridge freezer: what it means & what to check

What E09 actually means

The motor that turns the ice maker's tray to drop ice cubes isn't reporting back properly, so the appliance has flagged the ice maker as faulty.

Beko's automatic ice maker (the "Icematic") uses a small motor to rotate the ice tray and eject cubes, and the control board watches a switch that confirms the motor has reached its position. If that confirmation doesn't arrive, E09 is shown and ice production stops. The fridge and freezer themselves normally carry on cooling and holding temperature.

What E09 looks like on a Beko fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko fridge freezer, E09 usually shows up as one or more of these:

Fridge freezer not draining
Water left in the machine at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Ice jammed in the tray or ejector, stalling the motor
Failed ice maker motor or its position switch
Water supply problems causing a partly frozen, over-full tray
Loose or damaged wiring to the ice maker module
Control board not reading the ice maker signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the ice maker off at the control panel, empty the ice bin and check for a lump of frozen-together ice or a stuck cube
Let the ice compartment stand with the bin out for a while so any ice bridging the tray can thaw, then wipe it dry
Make sure the ice bin is pushed fully home and seated correctly
Check the water supply tap and pipe to the fridge is on and not kinked
Switch off at the wall for a minute, then power back up to see if the code clears

Which Beko models show E09

E09 means the same thing on all 60 of these 81 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

6011463186 · 6011463819 · 6011463874 · 6011463986 · 6011473158 · 6016476179 · 6069463180 · 6069463980 · 7214441203 · 7218846315 · 7218846385 · 7219046315 · 7219046385 · 7219346382 · 7219346392 · 7219947615 · 7219947685 · 7219948031 · 7219948081 · 7221446832 · 7225346384 · 7228946313 · 7228946384 · 7231141213 · 7234746382 · 7243548783 · 7243846314 · 7243846385 · 7245046384 · 7245243792 · 7245246335 · 7245246382 · 7245246492 · 7245248784 · 7245546381 · 7245546481 · 7246246312 · 7246246332 · 7246246382 · 7246246385 · 7248042492 · 7248046312 · 7248246382 · 7248248783 · 7248741218 · 7248846419 · 7249243983 · 7249346383 · 7264341283 · 7266946314 · 7267442294 · 7267443732 · 7267446315 · 7267446382 · 7267446385 · 7268749582 · 7270746314 · 7278346383 · 7284646398 · 7285546391

Plus 21 further models this code appears on.

Common questions about Beko E09

What does E09 mean on a Beko fridge freezer?

The motor that turns the ice maker's tray to drop ice cubes isn't reporting back properly, so the appliance has flagged the ice maker as faulty. Beko's automatic ice maker (the "Icematic") uses a small motor to rotate the ice tray and eject cubes, and the control board watches a switch that confirms the motor has reached its position. If that confirmation doesn't arrive, E09 is shown and ice production stops. The fridge and freezer themselves normally carry on cooling and holding temperature.

Can I fix Beko E09 myself?

There are 5 checks you can safely do yourself first.

Turn the ice maker off at the control panel, empty the ice bin and check for a lump of frozen-together ice or a stuck cube.
Let the ice compartment stand with the bin out for a while so any ice bridging the tray can thaw, then wipe it dry.
Make sure the ice bin is pushed fully home and seated correctly.
Check the water supply tap and pipe to the fridge is on and not kinked.
Switch off at the wall for a minute, then power back up to see if the code clears.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E09?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E09?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko fridge freezer codes

All Beko fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E09 error — fridge freezer