Beko E10 washer dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E10 actually means

The machine has found a fault in the circuit that powers the door lock, and it stops rather than run with a door it cannot control.

On these Beko washer dryers the door interlock is switched by a small solid-state device (a triac) on the main control board. E10 is logged when that switching device reads as short circuit or is behaving like a diode — in other words the door lock circuit is stuck live or partly conducting when the board expects it to be off. Because the machine can no longer trust that it is able to lock and release the door properly, it will not start a cycle, and the door may stay locked with the lock symbol showing.

What E10 looks like on a Beko washer dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko washer dryer, E10 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A failed door lock switching device on the main control board — by far the most common finding
A short or chafed wire in the harness to the door interlock
A faulty door interlock itself dragging the circuit down
A door that is jammed or not fully latching, which can throw a related door-lock error

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on — the odd one-off logging does clear
Make sure nothing (a sleeve, a towel corner, the drawer) is trapped in the door and that it shuts with a firm click rather than springing back
If the drum still holds water and the door is locked, run a drain or spin programme if it will accept one, rather than trying to force the door

Which Beko models show E10

E10 means the same thing on all 14 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7101841100 · 7101941100 · 7102341800 · 7102741200 · 7111341200 · 7116341500 · 7116373200 · 7117841300 · 7119141200 · 7119141700 · 7121641100 · 7122841100 · 7138341200 · 7175781100

Common questions about Beko E10

What does E10 mean on a Beko washer dryer?

The machine has found a fault in the circuit that powers the door lock, and it stops rather than run with a door it cannot control. On these Beko washer dryers the door interlock is switched by a small solid-state device (a triac) on the main control board. E10 is logged when that switching device reads as short circuit or is behaving like a diode — in other words the door lock circuit is stuck live or partly conducting when the board expects it to be off. Because the machine can no longer trust that it is able to lock and release the door properly, it will not start a cycle, and the door may stay locked with the lock symbol showing.

Can I fix Beko E10 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on — the odd one-off logging does clear.
Make sure nothing (a sleeve, a towel corner, the drawer) is trapped in the door and that it shuts with a firm click rather than springing back.
If the drum still holds water and the door is locked, run a drain or spin programme if it will accept one, rather than trying to force the door.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko washer dryer codes

All Beko fault codes and repairs →

What this looks like when it happens

washer dryer not drying

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E10 error — washer dryer