Beko E11 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E11 actually means

The machine has lost the electrical connection to one of the motor windings, so the drum won't turn.

Beko's E11 is logged when the control board sends power to the motor but one of the three motor phases reads as an open circuit. Because the machine can't drive or control the drum safely, it halts the programme rather than carrying on. It's usually a wiring or motor fault rather than anything to do with water or filters.

What E11 looks like on a Beko washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko washing machine, E11 usually shows up as one or more of these:

Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A motor plug that has worked loose or come off
Damaged or chafed wiring between the board and motor
Worn motor brushes or a break in a motor winding
A faulty motor itself
A fault on the control board's motor drive circuit

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — this clears a one-off glitch
Check nothing heavy has been resting against or knocked the back of the machine
Make a note of whether the drum turns at all by hand with the power off, which helps the engineer

Which Beko models show E11

E11 means the same thing on all 60 of these 141 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7001440027 · 7100641900 · 7100642400 · 7100841100 · 7101141300 · 7102141200 · 7103241500 · 7103241700 · 7106341200 · 7106641300 · 7107341900 · 7107342000 · 7107441200 · 7107441600 · 7109141100 · 7110842100 · 7110843500 · 7110843600 · 7110941100 · 7110941300 · 7111541300 · 7111661100 · 7111741300 · 7111741400 · 7113842700 · 7113941200 · 7114641100 · 7115641200 · 7115641400 · 7115741100 · 7115841100 · 7116141100 · 7116441200 · 7116541100 · 7116541200 · 7116641100 · 7116741100 · 7117141100 · 7118241100 · 7124141300 · 7124141900 · 7124142100 · 7125341100 · 7125841800 · 7126041400 · 7126041500 · 7128641800 · 7128642100 · 7128642900 · 7128941700 · 7129441100 · 7130941100 · 7134181100 · 7134381200 · 7134381700 · 7134382000 · 7138541100 · 7139881300 · 7140141100 · 7140141500

Plus 81 further models this code appears on.

Common questions about Beko E11

What does E11 mean on a Beko washing machine?

The machine has lost the electrical connection to one of the motor windings, so the drum won't turn. Beko's E11 is logged when the control board sends power to the motor but one of the three motor phases reads as an open circuit. Because the machine can't drive or control the drum safely, it halts the programme rather than carrying on. It's usually a wiring or motor fault rather than anything to do with water or filters.

Can I fix Beko E11 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — this clears a one-off glitch.
Check nothing heavy has been resting against or knocked the back of the machine.
Make a note of whether the drum turns at all by hand with the power off, which helps the engineer.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E11?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E11?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko washing machine codes

All Beko fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E11 error — washing machine