Beko E13 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E13 actually means

The machine's main control board has lost contact with the motor's own control board, so it stops the wash.

On these Beko machines the motor has its own electronics that take instructions from the main control board over a communication cable. If that link drops out — a loose plug, a damaged cable, or a fault in either board or the motor itself — the machine can't drive the drum reliably, so it ends the programme and shows E13. You may also notice it draining as soon as it's switched on, or washing badly with little or no drum movement.

What E13 looks like on a Beko washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko washing machine, E13 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Loose or dislodged plug on the motor communication cable
Damaged or chafed wiring between the main board and the motor board
Faulty motor control board
Faulty main control board
Fault in the motor windings itself

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — occasional one-off glitches clear this way
Check the door is closing and latching properly before starting
Make sure the machine hasn't been knocked or moved recently, and that the mains plug is fully home in the socket

Which Beko models show E13

E13 means the same thing on all 56 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7001440027 · 7100641900 · 7100841100 · 7101141300 · 7101841100 · 7101941100 · 7102741200 · 7107341900 · 7107342000 · 7107441200 · 7110843500 · 7110843600 · 7110941100 · 7110941300 · 7111661100 · 7111741300 · 7111741400 · 7113941200 · 7114641100 · 7115741100 · 7115841100 · 7116141100 · 7116441200 · 7116541100 · 7116541200 · 7116641100 · 7116741100 · 7117141100 · 7118241100 · 7119141200 · 7124141300 · 7124141900 · 7124142100 · 7125341100 · 7125841800 · 7126041400 · 7126041500 · 7128941700 · 7142941100 · 7143541400 · 7146041600 · 7148641500 · 7151841100 · 7152041100 · 7152741100 · 7152841100 · 7170881200 · 7170981200 · 7173581100 · 7173781100 · 7178581200 · 7178581800 · 8986473200 · 8987593200 · 8987663200 · 8988253200

Common questions about Beko E13

What does E13 mean on a Beko washing machine?

The machine's main control board has lost contact with the motor's own control board, so it stops the wash. On these Beko machines the motor has its own electronics that take instructions from the main control board over a communication cable. If that link drops out — a loose plug, a damaged cable, or a fault in either board or the motor itself — the machine can't drive the drum reliably, so it ends the programme and shows E13. You may also notice it draining as soon as it's switched on, or washing badly with little or no drum movement.

Can I fix Beko E13 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short programme — occasional one-off glitches clear this way.
Check the door is closing and latching properly before starting.
Make sure the machine hasn't been knocked or moved recently, and that the mains plug is fully home in the socket.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E13?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E13?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko washing machine codes

All Beko fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E13 error — washing machine