What F04 actually means
The washing machine's main electronic control board has reported a fault with itself and shut the cycle down.
ElectriQ group the codes from F04 up to F98 together as electronic module failures — the control board that runs the programme, the motor and the valves has detected something it can't work around. The machine will normally stop mid-cycle and refuse to carry on, sometimes with the drum still full. The right course is to switch it off, unplug it and get it looked at, which tells you this isn't a user-fixable setting.
What F04 looks like on a ElectriQ washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ washing machine, F04 usually shows up as one or more of these:
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
- Standing water in the bottom
- Not heating the water
- Washing coming out cold
- Cycle takes far longer than it should
- Drum not turning
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- A fault on the main control board itself
- A poor or corroded connection between the board and a component such as the motor or heater
- Water or damp reaching the control area after a leak
- A power surge or interruption during a cycle
- A failed component upstream making the board flag an internal error
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the machine off at the wall, leave it for a minute or two, then switch back on — an isolated glitch after a power cut can clear this way
- If the code returns straight away, leave it off at the wall and unplugged rather than repeatedly restarting
- If the drum still holds water, empty it via the filter drain hose at the front (bowl and towels ready) so it isn't left standing
Which ElectriQ models show F04
F04 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
EIQWMH12KG
Common questions about ElectriQ F04
What does F04 mean on a ElectriQ washing machine?
The washing machine's main electronic control board has reported a fault with itself and shut the cycle down. ElectriQ group the codes from F04 up to F98 together as electronic module failures — the control board that runs the programme, the motor and the valves has detected something it can't work around. The machine will normally stop mid-cycle and refuse to carry on, sometimes with the drum still full. The right course is to switch it off, unplug it and get it looked at, which tells you this isn't a user-fixable setting.
Can I fix ElectriQ F04 myself?
There are 3 checks you can safely do yourself first.
- Turn the machine off at the wall, leave it for a minute or two, then switch back on — an isolated glitch after a power cut can clear this way.
- If the code returns straight away, leave it off at the wall and unplugged rather than repeatedly restarting.
- If the drum still holds water, empty it via the filter drain hose at the front (bowl and towels ready) so it isn't left standing.
This one usually needs an engineer once you have tried them.
How much does it cost to repair ElectriQ F04?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing F04?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other ElectriQ washing machine codes
- ElectriQ F13 — The machine can't confirm the door is locked, so it won't ru…
- ElectriQ F14 — The machine doesn't believe the door is properly shut, so it…
- ElectriQ F24 — The machine thinks there's too much water in the drum, so it…
- ElectriQ F98 — The machine's own control electronics have reported a fault …
- ElectriQ E00 — E00 isn't a fault — it's the machine telling you there are n…
- ElectriQ E02 — The machine isn't getting water in, so it has stopped and sh…
- ElectriQ E03 — The machine hasn't managed to pump the water out in the time…
- ElectriQ E10 — The machine has opened its water valves but not enough water…
All ElectriQ fault codes and repairs →
What this looks like when it happens
- washing machine not spinning
- washing machine leaking water
- washing machine making a loud noise
- washing machine not heating the water