What is actually happening
Frost-free appliances have a heater that melts the ice off the evaporator several times a day and drains the water away. When that system fails, the ice grows until it blocks the airflow — and the giveaway is that defrosting fixes it for a few weeks and then it returns. Ice that keeps coming back is a fault; ice on an old-style appliance that has to be defrosted manually is not.
The ElectriQ fault codes that point at this
A ElectriQ fridge freezer will usually tell you what it thinks is wrong before anyone opens it up. These are the codes we hold for this make that relate to icing up:
- E00 — The fridge freezer has lost a reliable reading from one of its temperature sensors, so it can no longer control cooling properly in that compartment.
- E01 — The fridge freezer has lost a reliable reading from one of its temperature sensors, so the control board flags a fault rather than guessing at the cooling.
- E02 — The fridge freezer has lost a reliable reading from the freezer temperature sensors, so it has flagged a fault rather than carry on guessing.
- E03 — The wine cooler has lost the signal from its defrost sensor hough it were broicuit — and it shuts the cooling down rather than run blind.
- E04 — The cooler has lost a sensible reading from its defrost sensor and has flagged it as a short circuit, so it has stopped running normally and put the code up instead.
- E06 — The appliance has lost a sensible reading from one of its temperature sensors and has flagged it rather than carry on guessing.
- E07 — The freezer's control board has lost a sensible reading from one of its temperature sensors — the ambient sensor, going by electriQ's the fault — so it flags a fault rather than a cooling problem.
If yours is showing one of those, that is a much shorter conversation than a general fault — tell us the code when you book and the engineer can often carry the part.
The usual causes on a ElectriQ fridge freezer
- A failed defrost heater, thermostat or timer on a frost-free appliance
- A blocked defrost drain, so melt water refreezes rather than draining away
- A door seal letting warm moist air in
- A door left ajar, or a drawer stopping the door closing fully
What you can safely check yourself
- Note whether the ice returns within weeks of defrosting — that is the difference between a fault and normal use
- Check the drain hole at the back of the freezer floor is clear
- Check the seals grip a sheet of paper all the way round
Still icing up?
Most of these need an engineer once the checks above are done. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our engineers work on ElectriQ machines week in, week out, so they arrive knowing the machine rather than reading the back of it. Local engineers across Nottinghamshire, Derbyshire and Leicestershire.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my ElectriQ fridge freezer icing up?
Ice is building up at the back of the freezer, or around the compartment, and keeps coming back after defrosting. Frost-free appliances have a heater that melts the ice off the evaporator several times a day and drains the water away. When that system fails, the ice grows until it blocks the airflow — and the giveaway is that defrosting fixes it for a few weeks and then it returns. Ice that keeps coming back is a fault; ice on an old-style appliance that has to be defrosted manually is not.
Can I fix a ElectriQ fridge freezer icing up myself?
Note whether the ice returns within weeks of defrosting — that is the difference between a fault and normal use. Check the drain hole at the back of the freezer floor is clear. Check the seals grip a sheet of paper all the way round. Beyond those checks this one normally needs an engineer.
What ElectriQ error codes mean icing up?
ElectriQ fridge freezers report this through their own fault codes. The ones that point at icing up are E00, E01, E02, E03, E04, E06. If your machine is showing one of those, that narrows it down considerably — each has its own guide on this site.
How much does a ElectriQ fridge freezer repair cost?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other ElectriQ fridge freezer faults
- fridge not cooling
- fridge making a loud noise
- fridge leaking water inside
- fridge running constantly
- fridge freezer not cold enough
- fridge freezer not working after defrosting