What is actually happening
On a conventional dryer this is usually a failed element or a tripped thermal cut-out, and the cut-out normally trips because airflow was restricted — so replacing the part without clearing the fluff simply repeats the fault. On a heat pump dryer there is no element at all, and a dryer that runs a full cycle without heat and reports nothing is a different diagnosis entirely.
The Montpellier fault codes that point at this
A Montpellier tumble dryer will usually tell you what it thinks is wrong before anyone opens it up. These are the codes we hold for this make that relate to not heating:
- E04 — The dryer has lost the electrical connection to the part that produces the heat, so it has stopped the cycle rather than tumble without drying.
- E05 — The dryer has lost a sensible reading from the sensor that watches the temperature at the heater, so it won't run the heating.
- E08 — The dryer has decided the mains electricity reaching it is outside the range it will run on, so it has stopped and shown a supply fault rather than a fault with itself.
- E09 — The machine has decided the electricity reaching it is outside the range it will work with, so it has stopped the programme rather than carry on.
- E11 — The main control board has lost communication with the separate drying board, so the machine stops rather than run a drying cycle it can't control.
- E14 — The drying side of the machine isn't getting hot, so the control board has abandoned the dry cycle.
- E15 — The machine has sensed the drying air getting hotter than it should and has shut the drying part of the cycle down to protect itself.
- E16 — The machine has measured a higher temperature than it should reach during the drying part of the cycle, so it has shut the heat off and stopped.
If yours is showing one of those, that is a much shorter conversation than a general fault — tell us the code when you book and the engineer can often carry the part.
The usual causes on a Montpellier tumble dryer
- A failed heating element
- A tripped thermal cut-out, usually caused by blocked airflow
- A blocked lint filter, condenser or vent hose restricting air
- On heat pump models, a refrigerant or compressor fault rather than an element
- A failed thermostat or sensor
What you can safely check yourself
- Clean the lint filter, and on a condenser model pull out and rinse the condenser block
- Check the vent hose is not crushed, kinked or full of fluff
- Note whether it is a heat pump model — the diagnosis and the cost are quite different
Still not heating?
Most of these need an engineer once the checks above are done. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our engineers work on Montpellier machines week in, week out, so they arrive knowing the machine rather than reading the back of it. Local engineers across Nottinghamshire, Derbyshire and Leicestershire.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my Montpellier tumble dryer not heating?
The drum turns and the cycle runs, but the clothes come out cold and damp. On a conventional dryer this is usually a failed element or a tripped thermal cut-out, and the cut-out normally trips because airflow was restricted — so replacing the part without clearing the fluff simply repeats the fault. On a heat pump dryer there is no element at all, and a dryer that runs a full cycle without heat and reports nothing is a different diagnosis entirely.
Can I fix a Montpellier tumble dryer not heating myself?
Clean the lint filter, and on a condenser model pull out and rinse the condenser block. Check the vent hose is not crushed, kinked or full of fluff. Note whether it is a heat pump model — the diagnosis and the cost are quite different. Beyond those checks this one normally needs an engineer.
What Montpellier error codes mean not heating?
Montpellier tumble dryers report this through their own fault codes. The ones that point at not heating are E04, E05, E08, E09, E11, E14. If your machine is showing one of those, that narrows it down considerably — each has its own guide on this site.
How much does a Montpellier tumble dryer repair cost?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other Montpellier tumble dryer faults
- tumble dryer not drying the clothes
- tumble dryer drum not turning
- tumble dryer making a noise
- tumble dryer will not start
- tumble dryer burning smell
- tumble dryer keeps stopping