Beko E24 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E24 actually means

The machine can't get a reading from the sensor that works out how much washing is in the drum, so it stops rather than guess.

Beko machines weigh or estimate the load to set water level, wash time and spin behaviour. E24 means the load sensor is giving no usable signal to the control board, so the machine has no way of judging the load and halts. It's an internal electronic fault, not something caused by how you've loaded it.

What E24 looks like on a Beko washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Beko washing machine, E24 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not filling with water
No water going in
Takes for ever to fill

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty or failed load sensor
Loose or damaged sensor wiring or plug on the main board
Main control board fault misreading the sensor
Damp getting into a connector after a leak or overfill

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then power it back up and start a short cycle — a one-off glitch will sometimes clear
Take out some of the washing and close the door firmly so it latches, then try again

Which Beko models show E24

E24 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7125841800 · 7142941100

Common questions about Beko E24

What does E24 mean on a Beko washing machine?

The machine can't get a reading from the sensor that works out how much washing is in the drum, so it stops rather than guess. Beko machines weigh or estimate the load to set water level, wash time and spin behaviour. E24 means the load sensor is giving no usable signal to the control board, so the machine has no way of judging the load and halts. It's an internal electronic fault, not something caused by how you've loaded it.

Can I fix Beko E24 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then power it back up and start a short cycle — a one-off glitch will sometimes clear.
Take out some of the washing and close the door firmly so it latches, then try again.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Beko E24?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E24?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Beko washing machine codes

All Beko fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Beko E24 error — washing machine