Out-of-warranty AEG repairs, done locally
If your AEG appliance is still under the manufacturer's warranty, go to AEG first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for AEG
We keep AEG service documentation in-house, covering 5 AEG models across 60 documents. For AEG that includes the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
AEG error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washer dryer
- AEG E00 — E00 isn't a fault at all — it's the machine telling you no error is st…
- AEG E21 — The machine has tried to pump the water out and failed to empty in the…
- AEG E61 — The machine has run its heating stage for the maximum time allowed wit…
- AEG E73 — The machine has lost faith in the temperature reading from the drying …
Dishwasher
- AEG E04 — The dishwasher has detected water where it shouldn't be — in the base …
- AEG E20 — The dishwasher can't get the water out of the tub, so it has stopped a…
Tumble dryer
- AEG E22 — The dryer's control board can no longer monitor the pump that sends co…
- AEG E31 — The dryer's moisture-sensing circuit is giving a reading that's too hi…
- AEG E32 — The dryer's damp-sensing circuit is reading a signal that's too weak, …
- AEG E45 — The dryer can't confirm the door is properly shut, so it won't run.
- AEG E50 — The dryer has flagged a problem with the drum motor or its control sof…
- AEG E51 — The dryer has shut the cycle down because the electronic switch that f…
- AEG E52 — The safety cut-out built into the drum motor has got too hot and tripp…
- AEG E53 — The dryer's main control board can no longer read what the drum motor …
- AEG E54 — The dryer has tried several times to get the drum turning and failed, …
- AEG E62 — The dryer has cut the power to its heater because the control board ca…
- AEG E63 — The safety thermostat on the dryer's heater has tripped because the he…
- AEG E64 — The dryer has flagged a problem with the safety thermostat that watche…
- AEG E65 — The dryer has lost proper control of the fan motor — the switching dev…
- AEG E66 — The fan that blows air through the drum has overheated, and its built-…
- AEG E67 — The dryer's control board has lost proper control of the fan motor's s…
- AEG E71 — The dryer has lost a sensible reading from one of its temperature sens…
- AEG E72 — One of the two temperature sensors inside the dryer (the one AEG calls…
- AEG E82 — The dryer can no longer tell where the programme dial is set — the con…
- AEG E83 — The dryer can't make sense of where the programme dial is set, so it w…
- AEG E93 — The dryer's control board has lost or is holding the wrong settings fo…
- AEG E94 — The dryer's control board has lost or mangled the settings that tell i…
- AEG E97 — The dryer's control board has lost track of which programme the select…
AEG appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My AEG is still under warranty — should I call you?
No. Go to AEG first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a AEG repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My AEG is showing an error code — what does it mean?
We have written up 28 AEG codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a AEG?
Usually, yes — we order against your model number rather than a part that looks similar. Where something is genuinely discontinued we will say so plainly rather than order it and hope. If parts turn out to be unobtainable you have paid for the diagnosis and nothing more.
Is it worth repairing a AEG appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
