Out-of-warranty Miele repairs, done locally
If your Miele appliance is still under the manufacturer's warranty, go to Miele first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Miele
We keep Miele service documentation in-house, covering 8 Miele models across 30 documents. For Miele that includes the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Miele error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washer dryer
- Miele F00 — There is no fault stored in the machine's memory — F00 is the "nothing…
- Miele F01 — The machine has lost a sensible reading from the temperature sensor th…
- Miele F15 — The machine has called for hot water and not received enough of it thr…
- Miele F16 — The machine has detected too much foam in the drum and has stopped the…
- Miele F29 — The machine has decided the steam heater isn't doing anything, so it h…
- Miele F39 — The machine's control and display board has reported a fault in itself…
- Miele F41 — The machine's control board has lost or corrupted the settings stored …
- Miele F43 — The machine's control board hasn't been told which model it's fitted t…
- Miele F53 — The machine has lost the signal that tells it how fast the drum is tur…
- Miele F56 — The machine tried to spin at the end of the cycle but never got the dr…
- Miele F63 — The washer dryer has lost proper control of the unit that decides wher…
- Miele F64 — The machine can no longer tell what position its water routing valve i…
- Miele F65 — The machine has spotted that the cover over the drum light inside the …
- Miele F96 — The machine isn't getting water through its second, alternative water …
Washing machine
- Miele F00 — F00 on a Miele washer means the machine has no fault stored — nothing …
- Miele F01 — The machine has decided the temperature sensor reading is impossible, …
- Miele F15 — The machine isn't getting enough hot water in through its hot fill hos…
- Miele F16 — The machine has found too much foam in the drum and has halted the pro…
- Miele F29 — The steam heater in your Miele washing machine isn't working, so the m…
- Miele F39 — The machine's control and display electronics have reported a fault in…
- Miele F41 — The machine's control board has lost or corrupted the settings stored …
- Miele F43 — The machine's control board doesn't know which model it is, so it won'…
- Miele F53 — The machine has lost the signal that tells it how fast the drum is tur…
- Miele F56 — The machine tried to spin but couldn't get the drum above 400 rpm, so …
- Miele F63 — The machine has lost control of the part that directs incoming water t…
- Miele F64 — The machine can no longer tell where the water routing valve is positi…
- Miele F65 — The machine can't detect the cover for the drum light inside the door …
- Miele F92 — The machine hasn't managed to empty its water within the time it allow…
- Miele F96 — The machine isn't getting water through its second, non-mains supply —…
Miele appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Miele is still under warranty — should I call you?
No. Go to Miele first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Miele repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Miele is showing an error code — what does it mean?
We have written up 29 Miele codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Miele?
Usually, yes — we order against your model number rather than a part that looks similar. Where something is genuinely discontinued we will say so plainly rather than order it and hope. If parts turn out to be unobtainable you have paid for the diagnosis and nothing more.
Is it worth repairing a Miele appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
